Presales Consultant - Managed Services
Presales Consultant - Managed Services
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Job Description
JOB PURPOSE:Solution Architect responsible for building IT Manage Services Solution
QUALIFICATION:Bachelors of Engg in IT/ related fields
EXPERIENCE:
6 years of experience in the managed Service Domain
RESPONSIBILITIES (INCLUDES ALL TASKS):
Understand customers IT operations and roll out a business case for Manage services outsourcing with relevant analysis on current operations/model and the ROI over outsourcing.
Conduct/Participate in customer workshops for demonstrating business cases & managed services model.
Respond to RFI/RFP received from Sales
Excellent interpersonal communications and negotiation skills
Present/ Demonstrate Managed Services Solution
Develop cost effective & scalable delivery models with SLA based support services.
Develop effort estimates for the proposed managed services solution across delivery models (onsite/offshore-Remote/Hybrid/Shared/Dedicated).
Ensure the solution proposed is optimally designed for the customer and as per the standard Practice
Planning and scheduling activities with the Managed Services Program Manager to ensure the success of the projects
Should have good understanding in service quality.
must be well versed in IT operations standards such as ITIL
TECHNICAL SKILLS /COMPETENCIES:
MANDATORY
Skills & Experience
Broad foundational knowledge of IT infrastructure technologies including Microsoft Exchange Active Directory IIS TMG ISA SharePoint Storage Area Networking (EMC NetApp or other) Data networking (Cisco HP Nortel) IP Telephony (Cisco Nortel Avaya) VMware vSphere Citrix XenApp MS Hyper-V etc.
Technical certifications Microsoft Cisco VMware etc.
SOFT SKILLS:
MANDATORY
Knowledge in the ITIL Frame Work life cycle
Required Experience:
Manager
Employment Type
Full-Time
