Director, Solution Management

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

We are looking for a Director Solutions Manager Work Dynamics

About JLL

Were JLL. Were a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning occupying and investing in real estate.

If youre looking to step up your career JLL is the perfect professional home. At JLL youll have a chance to innovate with the worlds leading businesses put that expertise into action on landmark projects and work on game-changing real estate initiatives. Youll also make long-lasting professional connections through sharing different perspectives and youll be inspired by the best. Were focused on opportunity and want to help you make the most of yours. Achieve your ambitions join us at JLL!

About the job

The Solution Manager position plays a vital role in crafting relevant innovative and industry-leading client solutions in response to Requests for Proposals (RFPs) competitive and off-market account renewals and acts as a trusted advisor-collaborator to colleagues in sales proposals pricing and accounts. Primarily aligned to EMEAs Technology / Financial Services verticals (as well as supporting other JLL sector verticals when required) the Solution Manager role is viewed as a key differentiator to our ability to compete in an increasingly complex market with more sophisticated buyers and stronger competition.

The Solution Manager also works closely with subject matter experts across JLLs wider Work Dynamics platform including JLL Technologies workplace experience sustainability engineering workplace operations and many others to design and present tailored solutions that demonstrate a deep understanding of client objectives and business strategy.

What this job involves:

• Work with Sales leaders to lead and coordinate the development of winning outsourcing solutions for prospective clients
• Partner with key Work Dynamics stakeholders (business lines service lines account teams pursuit teams and SMEs) through the bid process to execute on strategic sales opportunities which include but not limited to prospecting RFI RFP presentation and contracting
• Coordinate the development of a custom team to build staffing models detailed savings glide paths technology offerings and specific outcomes that our clients will use to evaluate JLL within their selection process
• Coordinate the development of clear articulate and winning value propositions for presentation to our prospective clients.
• Assess financial and / or operational risks for JLL as well as evaluating profitability.
• Assist the sales leader in key portions of the contracting process
• Coordinate with the regional Solutions Teams to ensure quality of proposed service offering and an ongoing exchange of solutions best practices across the business.
• Develop a thorough understanding of JLLs broad capabilities to meet client needs recognising opportunities to offer the client value adds which solves problem statements or pain points

Every day is different and in all these activities wed encourage you to show your ingenuity. Sound like you To apply you need to be / have:

• A strong operational background in real estate public sector pursuits or operations and/or experience supporting the Sales/RFP process at a regional level. Ideally you should understand solution design concepts like gearing ratios and organisational design
• A Bachelors Degree with at least five years experience in Solution Development Account Management Facilities Management and/or Bid Management preferably within the real estate industry
• Strong organisational skills detail focused tenacious follow up skills and ability to drive and attain output from multiple and diverse disciplines and team members
• A proven track record of leadership and communication coupled with strong influencing skills particularly at a senior level
• Strong writing skills including the ability to communicate the complete holistic solution in a clear and concise detailed narrative and executive summary
• Embrace a high energy level thriving in a fast-paced environment having a track record of exceptional performance with the ability to manage many competing demands while coordinating and producing meaningful solutions.

What you can expect from us:

Youll join an entrepreneurial inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career recognition wellbeing benefits and pay.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

JLL is an Equal Opportunities Employer and encourages applications from all sections of the community.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table! If you require any changes to the application process please email or call 44(0) to contact one of our team members to discuss how to best support you throughout the process. Please note the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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