Customer Service Representative (Student Assistant)
Customer Service Representative (Student Assistant)
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1 Vacancy
Job Description
STU AST CLERICAL & ADMIN
The Student Customer Service Representative within Housing and Residence Life is responsible for:
- Serving as the initial point of contact for current residents families and guests answering incoming phone calls responding to emails or assisting guests in the housing office resolving any questions or concerns
- Representing Housing & Residence Life at university wide events to promote the on-campus living experience
- Providing tours of on-campus living spaces to prospective residents families and visitors
- Assisting prospective and current students families and guests with inquiries regarding different residential facilities campus resources and various university locations and services
- Responding to inquiries and promote campus life and the UF student experience
- Maintaining and update area procedures records and materials
$13.00 per hour
This position is open to all students who are eligible to work on campus and must maintain a minimum 2.0 grade point average. Registered students are employed on a part-time basis up to 20 hours per week.
- Minimum of one year experience with retail or customer service in professional office setting
- Extensive knowledge of the University of Florida
- Strong interpersonal and communication skills
- Excellent organizational skills including multitasking time management attention to detail and record keeping
- Ability to work in a fast-paced environment and meet deadlines
- Demonstrate professionalism dependability and ability to work as a member of a team
- Experience with Microsoft Office applications (e.g. Outlook Word Excel PowerPoint)
- Must submit a rsum with application that includes all current student involvement organizations or current employment on campus.
- Must complete additional questions related to application before application deadline that are found here: position may require shift times on weekends holidays and during university breaks.
- Application must be submitted by 11:55 p.m. (ET) of the posting end date.
Required Experience:
Unclear Seniority
Employment Type
Student
