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Job Description
The Business Development Officer is responsible for training new and current lending partners on home loan program guidelines and requirements. This person will also represent the Agency at various events while marketing and promoting PHFA products across the Commonwealth to consumers housing partners and government entities.
- Maintaining a physical presence at the office is required to collaborate with team members.
- A hybrid work schedule may be obtained at a later time.
- Schedule arrange and present face to face training sessions and conduct webinar meetings for partnering lenders to keep them informed on PHFA guidelines regarding loan origination processing underwriting closing and post-closing.
- Represent PHFA at various conferences regional trainings meetings and homebuyer events. This includes delivering presentations and/or setting up and staffing a display table for the purpose of distributing marketing materials and discussing the programs with potential and current partners plus consumers. Develop and maintain documents marketing materials and training tools (PowerPoints flyers brochures etc.) for presentations events and the PHFA website.
- Speak publicly to represent the Agency by traveling to community and/or legislative events forums panels and trainings throughout the Commonwealth. This often requires evenings overnight and occasional weekend travel.
- Assist with responding to Divisions general email and telephone inquiries.
- Maintain an on-going communication including on-site visits as well as written communication with PHFAs current lending partners as an Account Advisor. The goal is to provide excellent customer service as well as to ensure compliance with PHFA loan product guidelines.
- Maintain a clear understanding of assigned lenders reports on productivity loan deficiencies and more.
- Contribute concepts ideas and suggestions to Business Development Unit meetings to help organize various division events and marketing efforts. Process new participating lender applications.
- Assist lenders with specific problems and issues related to program guidelines and loan requirements which may require customized onsite presentations and/or webinars to maintain Homeownership standards.
- Prepare monthly activity reports and other duties as assigned.
Qualifications
Associate of Arts - Business Administration/Management Relevant professional experience (1-3 years)
Experience
Relevant professional experience (1-3 years)
EEO Statement
As an employer PHFA is committed to having a workforce that is diverse and reflects the residents that it serves. We strive to maintain a workplace where all employees and applicants for employment receive equal opportunities in all aspects of employment. There are numerous policies in place at PHFA to help us honor this commitment.
The Pennsylvania Housing Finance Agency is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age disability family status gender national origin political affiliation race or religion.
Diversity Statement
PHFA values honors and commits to the equitable treatment and elimination of discrimination in all forms. We are committed to the diversity of all staff and in all programs and services offered.
Required Experience:
Unclear Seniority