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Job Location drjobs

New Orleans, LA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Location

Royal Orleans Hotel

The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner St. Louis at Royal the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the areas culture through various color palettes and artwork.


Omni Royal Orleans associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect gratitude and empowerment day in and day out. If you are a friendly motivated person with a passion to serve others the Omni Royal Orleans Hotel may be your perfect match.

Job Description

The Doorperson represents the hotel at themain entrance by greeting guests in an enthusiastic and courteous driveway traffic flow to allow main hotel entrance accessibility aswell as to ensure ample space for passenger and luggage loading and unloadingand offers luggage assistance to all guests.

Responsibilities

  • Provide our guests with an exceptional arrival and departure experience that makes them feel welcome.
  • Engages the guest to provide superior guest service.
  • Ensures the valets are staged to maximize the guest experience.
  • Manages the traffic at the front of the hotel.
  • Coordinates activity in the drive with the Bell Attendant to ensure timely delivery of luggage and Valet Attendants of guest vehicles.
  • Conduct key audit with the Valet Attendant at the end of each shift.
  • Maintains the cleanliness of the front of the hotel.
  • Notifies the Front Desk and Guest Services of VIP arrivals whenever possible.
  • Loads the baggage in the cars or taxis for departing guests
  • Maintains a clean and orderly appearance of the work area at all times.

Qualifications

  • Exceptional customer service skills: smile welcoming attitude ability to engage and make a great first impression on our guests
  • Excellent grooming and body language to represent the brand
  • Ability to multi-task
  • Ability to work outdoors in all weather conditions
  • Ability to lift 50 lbs frequently and work on feet entire shift
  • Must be able to drive manual and automatic transmission
  • Must have a valid drivers license
  • Must have an excellent driving record (less than 2 moving violations in the last two years)

Employment Type

Unclear

Company Industry

About Company

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