Senior Success Manager (all genders)
Senior Success Manager (all genders)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
THE OPPORTUNITY
At Tradebyte we work with the biggest players in e-commerce - from trendsetting fashion brands to major online retailers. Our goal is to create a workplace where everyone feels valued supported and empowered.
We offer flexible work schedules professional development opportunities and a real commitment to work-life balance. We embrace diverse perspectives and ensure that every voice is heard and respected because youre unique and that matters to us.
As we continue to grow were looking for new colleagues who share our passion. Love what you do - do what you love. Join Tradebyte an independent company within the Zalando Group
ABOUT THE ROLE
As a Senior Success Manager at Tradebyte youll play a key role in shaping the future of e-commerce by supporting and growing a diverse portfolio of national and international brandsranging from established players to emerging market leaders. Youll act as a trusted partner to your Sport brand clients uncovering growth opportunities identifying market trends and offering strategic solutions that help scale their businesses across marketplaces.
WHAT WED LOVE YOU TO DO (AND LOVE DOING)
You successfully cooperate with your national and international accounts to ensure their further development in the marketplace world
In addition to established customers you support hidden champions in positioning themselves in the market and scaling their business
You analyze your accounts recognize market trends identify existing potentials and actively develop solutions for your customers
You are their contact person solve inquiries independently and are a trustworthy partner in case of escalations
You are the interface between customers and internal departments and actively drive the solutions
WED LOVE TO MEET YOU IF
You have at least 4 years of experience in a digital environment e.g. e-commerce or SaaS at least 2 years of experience with a focus on Sports Brands is an advance
Working with customers is your passion and with your ability to analyze you create solutions to exploit the potential of your customers
You are comfortable working with Google Spreadsheet and use basic functions like Pivot and VLookup
Communication is one of your strengths and you like to build long-term customer relationships
You are result-oriented and have a self-reliant way of working
You bring excellent English skills both in writing and verbally. Additional language skills are a plus.
WHAT YOU CAN EXPECT FROM US
Youll play a decisive role in shaping an agile fast-growing international company and be supported by an open-minded working environment
Competitive salary package employee share shop 40% Zalando shopping discount (30% Zalando Lounge)
Youll be given various learning and development opportunities to enhance your professional development
A true hybrid working model with flexibility to work anywhere in Germany or UK
27 vacation days per year that increase up to 30 days volunteering time off and several sabbatical options after 2 years
Well help you commute to the office with zero emissions: through a rented company bike or by charging you electric car at our e-charging station
Access to additional German or English classes to improve your language skills
A variety of health offers to support your well-being as well as free beverages and fruits
Required Experience:
Manager
Employment Type
Full-Time
