drjobs Client Services Analyst Specialist

Client Services Analyst Specialist

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1 Vacancy
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Job Location drjobs

Heredia - Costa Rica

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

 

Collaborate with partners to define process requirements and initiate production workflows using appropriate tools and applications. Evaluate project complexity estimate timelines and manage task assignments. May manage project resources and lead meetings with clients or management.

Main Responsibilities:

  • Interpret and process orders using relevant tools and systems.
  • Develop and implement processing plans for new programs or procedures.
  • Monitor job accuracy and completeness; troubleshoot and apply necessary updates or enhancements.
  • Communicate project status to team members clients and partners.
  • Analyze client data and develop custom project code to meet specific requirements.
  • Resolve complex technical issues; serve as a technical resource and provide training and support.
  • Mentor new team members and contribute to knowledge sharing.
  • Stay current with new tools and procedures.
  • Provide feedback to improve product documentation and training materials.

Qualifications :

 

  • Bachelors degree in Computer Science or a related field or equivalent work experience
  • Minimum of 4 years of experience in a computing or technical environment
  • Proficient in SQL Unix Oracle and DB2 SAS AWS or any cloud computing experience


Additional Information :

Our benefits include: Medical life and dental insurance Asociacion Solidarista International Share Save Plan Flex Work/Work from home Paid time off Annual Performance Bonus Education Reimbursement Family Bonding Bereavement Leave Referral Program and more.

Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.


Remote Work :

Yes


Employment Type :

Full-time

Employment Type

Remote

Company Industry

Department / Functional Area

Customer Service

About Company

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