MID LEVEL ADMINISTRATIVE ASSISTANT (31887)

In the position of Administrative Assistant PL. you will be part of eCall team with the mission of main contact person for all topics related to PSAPs or national authorities including provide input for official offers and presentations.

Key responsibilities:

• Main contact person for all topics related to PSAPs or national authorities during the sales phase including provide input for official offers and presentations;
• Identifies and evaluates existing opportunities and/or hurdles for eCall implementation in a new country due to national PSAP structure and/or national regulations (TPS eCall regulations);
•  Main contact person for all topics related to PSAPs or national authorities during the implementation phase;
• Initiates performs and/or supports processes to meet national requirements to be able/allowed to contact national PSAPs;
• Responsible to organize and structure PSAP-related information necessary to perform eCall service mainly PSAP contact data and responsibility areas
• Responsible to initiate perform and/or support country extension of PSAP database (upload polygones and data).
• Owns ServiceNow tickets that describe issues caused by wrong or missing PSAP contact and/or responsibility information;
• Owns all ServiceNow tickets that describe issues caused by low awareness and/or acceptance of Bosch eCall service by the PSAPs
• Identifies issues of PSAP data quality and initiates measures to improve or expected changes of PSAP system;
•  Defines establishes and tracks continuous PSAP data evaluation process performed by the agents;
• Validates PSAP contacts with no operative contact in the last 6 months (if feasible) to take respective measures;
• Identifies and evaluates suitable national PSAP partners if needed (e.g. legal or structural requirement) from a process and cost perspective;
• Tracks contact quality and existing reasons for partnership;
• Initiates performs and/or supports process to replace national PSAP partners by direct PSAP contact;
• Establishes maintains and reinforces relationships with national and international eCall stakeholders authorities and PSAP organizations;
• Organizes and summarizes legal advice in case of issues related to TPS eCall regulations national;
• PSAP systems or data privacy regulations;
• Tracks development of national and regional TPS eCall regulation;
• Initiates steers and/or contributes to technical changes of the partner database.

#LI-CB1

Qualifications :

Qualifications:

• Bachelors degree in administration engineering marketing commercial management;

• Advanced English mandatory;

• Experience in Excel Word and Outlook;

• Experience in costumer sucess and administrative activities

Nice to have:

• Experience in onboarding  and projects of new clients.

Informaes adicionais :

Benefcios da Bosch

• Assistncia mdica e odontolgica
• Poltica de reembolso para algumas condies especiais de sade
• Subsdio para medicamentos atravs da Funcional Health
• Participao nos lucros e resultados (PLR) 
• Plano de previdncia privada e emprstimos com taxas diferenciadas
• Seguro de vida   
• Licena maternidade e adoo estendida de 180 dias  
• Licena paternidade e adoo de 20 dias 
• Vale refeio
• Vale Transporte
•  Benefcios de fim de ano com Cesta de Natal e ave congelada
• Brinquedo para filhos menores de 12 anos
• Material escolar para colaboradores (at nvel universitrio) e filhos (at final do ensino mdio)
• Poltica de subsdios para cursos tcnicos ps-graduao MBA especializaes e idiomas
• Treinamentos e capacitaes atravs da nossa universidade corporativa
• Premiao por tempo de casa (a partir de 10 anos e a cada 5 anos)  
• Participao opcional em vrias aes de voluntariado via Instituto Robert Bosch  

Informaes adicionais 

- Vaga elegvel para pessoas com deficincia ou reabilitadas

- No contratamos menores de 16 anos e somos contra o trabalho infantil

- Modelo de trabalho: Preponderante Home office

- Se esta vaga for elegvel ao modelo Home Office a avaliao do posto de trabalho ser uma das etapas do processo seletivo

- rea contratante: SO/OPM-MO-BR

- Prazo: 01/08/2025

Para colaboradores Bosch 

- Sua candidatura pode ser feita internamente pelo site SmartHub

- Aps se candidatar recomendamos informar a sua liderana

- Verifique a elegibilidade desta vaga em nosso Programa de Indicaes Indica Ai (conforme RCD 12030-000)

 
Na Bosch acreditamos que a diversidade o motor da inovao por isso todas as vagas so elegveis para pessoas com deficincia em situao vulnervel e grupos minoritrios.

 
Junte-se a ns e sinta a diferena. Work#LikeABosch. 

Work :

No