Insurance Verification and Referral Coordinator

St. Luke's Cataract & Laser Institute

Posted on : 25-07-2025

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1 Vacancy

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Job Location

Tarpon Springs, FL - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 25-07-2025

Job Description

St. Lukes Cataract & Laser Institute is looking to hire a full-time Insurance Verification & Referral Coordinator to join our team in our Tarpon Springs office! We are looking for someone who is able to effectively prioritize multitask has attention to detail and communicates effectively.

Company Mission
Life Changing Vision is a mission statement we adhere to in every aspect of our care giving from the moment a patient walks through our doors to the follow-up care they receive. We are committed to helping our patients attain overall wellness in body mind and spirit.

About the Job

The Insurance Verification & Referral Coordinator is responsible for ensuring a smooth patient experience and accurate billing process. This role is responsible for verifying patient insurance coverage obtaining referrals and authorizations and serving as a liaison between patients providers and insurance companies. Your focus will be on processing clean claims fewer denials and faster payments.

What do we look for

Insurance Verification

Verify insurance eligibility and benefits for all scheduled patients prior to appointments

Confirm coverage levels co-pays deductibles and out-of-pocket limits

Communicate with patients regarding coverage issues financial responsibilities and policy changes

Update and maintain accurate insurance information in the EMR and practice management systems

Referral & Authorization Management

Obtain prior authorizations and referrals from primary care physicians or insurance carriers as required

Track and document referral statuses and ensure that all authorizations are received prior to services

Follow up with insurance companies on delayed or missing authorizations

Coordinate with clinical teams to reschedule appointments if referral/authorization is not obtained in time

Maintain logs or databases for referrals and authorization tracking

Communicate with internal departments (billing scheduling clinical teams) regarding insurance or referral issues

Assist in training staff on payer-specific processes and insurance verification workflows

Education & Experience

High school diploma or equivalent required; Associate degree or medical office training preferred

Minimum 2 years of experience in insurance verification medical billing or referrals (preferably in a specialty or hospital setting)

Strong working knowledge of commercial Medicare Medicaid and managed care insurance plans

Proficiency in EMR systems (e.g. Epic eClinicalWorks NextGen etc.)

Excellent written and verbal communication skills

Strong organizational and time-management skills

Detail-oriented with a knack for spotting discrepancies

Able to multitask in a fast-paced environment

Demonstrate patience focus on problem solving and being a team player

The Benefits of working for St. Lukes

Medical Dental Vision Life Insurance 401(k) with Employer Match Paid Time Off and Holiday Pay
Opportunity to build a career with a longstanding reputable organization
Leadership and Career Advancement opportunities
Competitive wages and certification bonuses
Monday Friday work week
Weekends and Holidays off

See more benefits at are an Equal Opportunity Employer and a Drug and Smoke Free Workplace
We participate in the E-Verify Program

Required Experience:

Employment Type

Full Time

Company Industry

Key Skills

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About Company

St. Luke's Cataract & Laser Institute

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Insurance Verification and Referral Coordinator

St. Luke's Cataract & Laser Institute

Job Description

Employment Type

Company Industry

Key Skills

About Company

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