Asian Casino Host

JOBSUMMARY:

Increases gamingrevenues and profits by developing designated customer segments throughincreased visitation and play consolidation. Creates loyalty to Caesars PalaceLas Vegas among valued gaming customers by building lasting relationships andeffectively utilizing marketing techniques.

Essential Job Functions:

Maintains close ties with targeted guests through personal contact by phone and in person. Greets guests in the casino and participates in social events and special promotions. Anticipates guestsneeds and quickly responds to guests requests to arrange transportation andaccommodations. Effectively uses telemarketing mail and other marketingtechniques to increase visitation patterns among target customers. Uses soundjudgement and makes good decisions in accordance with established difficult guests and situations in a calm professional and prudentmanner. Fully complies with all applicable rules regulations laws andpolicies and conducts themselves with highest levels of integrity and honesty.

PhysicalMental and Environmental Demands:

Must be able to continuously maneuver aroundoffice. Must be able to move quickly around property. Must be able to bendcrouch kneel twist and work at a desk. Responds to visual and aural be able to work independently and proven to be self-motivated. Must beable to speak read write and understand both English and Japanese have the manual dexterity to operate a computer and other necessary officeequipment. Must be able to respond calmly and make rational decisions whenhandling guests needs. Must be able to tolerate areas containing second handsmoke.

Qualifications:

Musthave a minimum of 2 years VIP guest services related experience. Must have proven track record of personallyproviding excellent customer service. Must possess excellent interpersonalcommunication and problem-solving skills. Must be willing to work any shiftweekends and holidays if/when necessary. Must be able to speak read write andunderstand both English and Japanese. College degree in Marketing Hotel orBusiness preferred but not required. Must be able to get along with co-workersand work as a team. Must present a well-groomed professional appearance. Musthave a good attendance record. (no more than 3 points). Proficiency in Microsoft Office is preferredbut not required.