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We are seeking a highly motivated and skilled individual to join our team as an this role you will be responsible for ensuring the smooth operation of our hotel by performing various maintenance activities and providing exceptional guest services.
Responsibilities:
- Assist with maintaining the hotel by performing minor and routine painting plumbing electrical wiring and other related maintenance activities.
- Replace air conditioner filters and tend to air conditioners cooling towers and boilers to provide heat cool air and hot water for guests.
- Tend to the pool area including chemical balancing cleaning and other related tasks.
- Maintain standards of quality guest service and increase the level of guest satisfaction by delivering an exceptional product through employee development.
- Respond and resolve guest requests complaints or questions in a courteous and timely manner.
- Must have a comprehensive knowledge of the English language to effectively communicate with guests associates and management.
Requirements:
- High school diploma or equivalent.
- Previous experience in hotel maintenance and guest services preferred.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Knowledge of basic maintenance and repair techniques.
- Ability to lift and carry heavy objects.
- Must be available to work flexible hours including weekends and holidays.
If you are a self-starter with a passion for providing exceptional guest services and maintaining a high standard of quality we encourage you to apply for this exciting opportunity.
Stepstone Hospitality and the Hilton Garden Inn Arlington Courthouse Plaza are an Equal Opportunity Employer - EOE/M/F/D/V
Full Time