Harrisonburg CSC -DMV Customer Service Technician-03875
Harrisonburg CSC -DMV Customer Service Technician-03875
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Title: Harrisonburg CSC -DMV Customer Service Technician-03875
State Role Title:Office and Administrative Support Occupations
Hiring Range:
Pay Band: 3
Agency: Department of Motor Vehicles
Location:HARRISONBURG CSC
Agency Website:
Recruitment Type: General Public - G
Job Duties
Virginias Department of Motor Vehicles (DMV) is looking for a service-oriented professional to work as a Part-Time (Wage) Customer Service Technician at the Harrisonburg Customer Service Center (CSC). The selected applicant will handle various customer transactions including communicating policies procedures and regulations; issuing IDs; processing applications; administering vision driver and in-car road addition processing diverse vehicle registrations and titling tax collection and other DMV-related services. Training will be provided to ensure your success.
If you possess strong customer service and problem-solving skills with a willingness to learn and want a career with growth opportunities we would like to talk with you.
This is a wage position limited to working no more than 1500 hours per agency during the 12-month period of May 1 April 30 regardless of the hire date. The wage employment period resets on May 1 of the following year. All wage employees are limited to working no more than 29 hours per week on average over the 12-month period. This wage position offers no state benefits.
The Virginia Department of Motor Vehicles (DMV) headquartered in Richmond Virginia serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered additionDMVserves a wide array of businesses including dealers fuels tax customers rental companies driving schools other state agencies local governments and non-profit upon five fundamental core values: Trustworthiness Respect Accountability Integrity and Teamwork (TRAIT). We dont just talk about our core values we live them!
Minimum Qualifications
Job Requirements:
-Customer service experience working in a fast paced environment.
-Experience using a personal computer or other automated systems.
-Excellent oral and written communication skills.
-Experience handling cash/credit card transactions.
-Flexibility to work M-F and Saturday.
-Strong organizational time management problem solving and multitasking skills.
-Must have attention to detail accuracy and complete assignments on time.
-Must be at least 21 years old and have a valid VA Drivers License with a driving record that reflects a sense of responsibility for highway safety and concern for the law. Driving record should have a point balance of less than 6 demerit points and no major convictions.
-Experience working in a team or group environment.
-Experience interpreting and explaining complex policies and procedures.
-Can lift 10 25 pounds.
Additional Considerations
N/A
Special Instructions
You will be provided a confirmation of receipt when your application and/or rsum is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.
Contact Information
Name: DMV Employment
Phone:
Email:
In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.
Required Experience:
IC
Employment Type
Hourly
