Senior Optimisation Manager
Senior Optimisation Manager
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Job Description
Overview
12m FTC
Up to 58000 Pension PMI ShareSave 6.6 weeks holiday Hybrid Working
Southampton Store Support Office
We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores our people and our whole business with everything it takes to help our millions of customers create a home theyll love. Join us as a Senior Optimisation Manager and youll be a big part of this.
Role Purpose: As senior optimisation manager you will lead the roadmap aligned to Findability strategy driving customer and commercial benefit and evolving Findability across all our digital estate.
Whats the job
Key Accountabilities / Responsibilities:
- Lead ideation with technology data science and other digital teams to drive growth through innovation in the Findability space.
- Lead optimisation of Findability components reporting and products with various internal teams and third parties to drive continual growth and value across key Findability metrics.
- Directly manage third party agencies not limited to Bloomreach to interpret data and deliver a strategy to leverage tactics that drive optimisation and continuous improvement.
- Provide direction and principle to technology teams on the product roadmap for Findability following agile ways of working and methodologies.
- Manage Findability specialist role to influence optimisation KPIs and lead change through matrix management of merchandising.
- Work with development teams to document technical requirements and work with QA to ensure all features are of the highest quality and delivered in full on time and to budget.
- Influence product backlog within technology teams to reflect the needs and problems within Findability.
- Lead on business case (demand) development to support Findability initiatives.
- Conduct external research and analysis to shape Findability roadmap and identify new third-party opportunities.
- Communicate and collaborate across all functions and other banners to increase awareness of Findability.
- Management monitoring and reporting of Findability KPIs. Knitting together quantitative and qualitative data to understand core Findability problem statements.
- Delivery of optimisations via various testing routes to explore hypothesis defining and steering business requirements helping to understand our customer.
- Collaboratively working with the customer team to align on personalisation ambitions directions and initiatives.
- Coordination of Findability stakeholders to deliver the Findability strategy and roadmap.
What we need:
Required Skills & Experience:
- Passionate self-starter decisive and able to move with speed to implement ideas.
- Clear understanding and proven experience in driving online key metrics
- Data-led and analytical with the ability to see trends within numbers and turn into actionable insight.
- Has the ability to switch from strategic to operational.
- Presentations skills the ability to tell a story and can translate to people of all levels and background.
- Proven influencing skills able to develop relationships with key stakeholders that inspire and influence teams across the business.
- A confident and experienced people manager who is willing to go the extra mile to create a positive and productive team environment.
- Knowledge of roadmaps and management
Whats in it for me
As part of a great team youll be valued for who you are.Were committed to making B&Q more diverse and representative of the communities we serve where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary our benefits package includes an award-winning pension scheme bonus ShareSave options 6.6 weeks holiday payroll giving an Employee Assistance Programme shopping discounts colleague wellbeing benefits and lots more!
So we can support you during the application or interview process please contact for any recruitment adjustments.
Required Experience:
Manager
Employment Type
Unclear
