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1 Vacancy
Assist with maintaining hotel performing minor and routine painting plumbing electrical wiring and other related maintenance activities.
Replace air conditioner filters.
Tend furnace air conditioner and boiler to provide heat cool air and hot water for guests.
Maintain standards of quality guest service.
Tend to pool area including chemical balancing cleaning etc.
Increase level of guest satisfaction by delivery of an exceptional product through employee development.
Respond and resolve guest requests complaints or questions in a courteous and timely manner.
Must have a comprehensive knowledge of the English language to effectively communicate with guests associates and vendors.
Ability to accurately report information.
Ability to scrupulously follow all StepStone and hotel policies and procedures.
Attend required meetings.
Projects and assignments are completed thoroughly professionally and with care.
Adjusts to high-pressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Conducts himherself (acts and dresses) professionally at all times; sets standards for all associates.
Understands and communicates the StepStone Mission and Core values.
Expresses ideas and conveys information clearly effectively and professionally.
Actively listens to others.
Conveys company information decision or problems to appropriate parties on a timely basis.
Works to resolve disagreements and is respectful of peers and co-workers.
Minimum lifting of 50 pounds.
Pushing bending stooping upward reaching manual dexterity.
Hearing writing typing.
Minimum pulling of 50 pounds.
Other duties may be assigned.
Must have a comprehensive knowledge of all hotel departments and functions.
Must have a knowledge of applicable Federal state and local health safety and legal regulations.
Must have good mathematical and computer skills.
High school education and relevant training and experience preferred.
CPR training and first aid training preferred.
Additional language ability preferred.
Required Experience:
Manager
Full Time