Key Account Sales Manager, Optical - Americas

As the Key Account Manager Optical - Americas you will be an innovative commercial leader and individual contributor in the Specialty Products business specifically supporting Optical Monomers and Coatings. You will drive long-term success of the business developing and implementing account strategies that will include both current and long-term sales growth plans PC improvement/maintenance actions and global pricing initiatives while guiding R&D for advantaged product innovation for our largest global customers.
You will collaborate externally with customers and the downstream value chain and internally with commercial product managers strategic market managers and technical leaders to set a strategic path forward for the Zeiss global key account globally and for all accounts in the Americas. Once established you will have superior operational excellence to drive the strategy execution within a globally matrixed organization.

PPG offers excellent benefits including medical dental vision 401k PTO and additional perks benefits and growth opportunities. This position is based in Pittsburgh PA and will report to the Global Business Director Optical Monomers & Coatings.

Key Responsibilities

• Accountable for exceeding sales profitability targets and cash conversion with a key global customer and the Americas region.

• Develop update and maintain a global account strategy for Zeiss aligned with SBU strategy and objectives with clear execution metrics.

• Accelerating account strategy execution by leading cross-functional and cross-regional staff including regional account managers customer service supply chain product managers and strategic market managers and technical through clear effective communication and delegation

• Coordinate team/solution-based initiatives based on account strategy and customer needs

• Drive increased share of wallet growth at accounts improving volume sales revenue and profitability. Expansion of participation beyond historic business.

• Develop and maintain deep customer relationships across the customers organization at all levels utilizing PPG SBU and corporate management.

• Drive value for PPG and the customer through planned entanglement strategies

• Through Voice-of-Customer and deep customer knowledge develop a forward-looking product development and qualification strategy positioning PPG for future growth in alignment with other strategic account priorities.

• Mobilizing PPG resources to align with customers resources and needs.

• In alignment with product managers strategic market managers commercial excellence and GBD develop and implement pricing and commercial guidance

• Collaborate with technical teams to provide intimate support at customers sites and also keep a pulse on customer activities trends needs.

• Execute all commercial account management activities including building and managing a robust CRM opportunity pipeline budgeting and demand forecasting sales reporting and monitoring key account metrics including accounts receivable

• Manage expectations with customer stakeholders along with internal PPG business and functional stakeholders

Qualifications

• Bachelors Degree or equivalent combination of training skills and industry knowledge required. Masters Degree in Business Marketing Engineering Chemistry preferred

• 5 years of sales experience in B2B account management with materials and/or chemicals experience desirable

• Large account management experience preferred (territory over $25M annual revenue)

• Strong business and commercial acumen with excellent analytical and critical thinking skills.

• Understands how to navigate large complex organizations strategically and effectively.

• Experience in the ophthalmic eyewear industry desirable

• Excellent communication and relationship-building skills

• Demonstrated ability to drive customer intimacy

• Strong commercial skills including experience with large contract negotiation including knowledge of contract Terms & Conditions.

• Regional/Global travel 25% - 50%.

• Proven track record of success and progression within large multi-national organization.

• Strong attention to detail experience using CRM systems and Microsoft based software product (Powerpoint Excel etc)

• Language skills: Communication (written and oral) in English required additional language capability in German desirable

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Benefits will be discussed with you by your recruiter during the hiring process

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including but not limited to skill sets experience and training qualifications and education licensure and certifications and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.