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As a Key Account Manager you will be an integral part of our team supporting the growth and success ofour Vaccines Portfolio and HIV in the Baltic region. The position reports to the Vaccines Business Unit Director and is80% field based.
In this role you will have the opportunity to coordinate and collaborate with interdisciplinary teams toensure the needs of our customers are met.
Your responsibilities will include identifying customer needs translating them to internal teams and
optimizing revenue generation. Additionally you will be responsible for mapping decision processesbuilding relationships with key decision makers and coordinating multidisciplinary teams to enhanceoutcomes.
As a Key Account Manager it is crucial to have a deep understanding of your customers stakeholdersand the overall decision making process within the account. Your expertise will enable you to supportbrand profitable access bridging the gap between science and clinical practice to improve patientoutcomes. By engaging in scientific exchange and knowledge sharing activities you will contribute toaddressing the unmet medical needs of patients while establishing a strong and trusting relationshipbetween our company and the local healthcare community.
Your ultimate goal as a Key Account Manager will be to create value for Our Company and our key
customers. This will involve partnering with interdisciplinary teams and implementing strategic businessagreements to ensure a unified and customer-centric approach.
Primary activities and Key Responsibilities
As a Key Account Manager your role involves gaining a deep understanding of the market competitorsstrategies and trends. You analyze the needs of key accounts and stakeholders and identify operationalprocesses affecting patient outcomes.
You develop comprehensive account plans for key accounts capturing short- and long-term
opportunities. By collaborating with cross-functional teams you create effective strategies to drive
business growth and build our reputation as a trusted healthcare partner.
Once the plans are established you implement and track them fostering relationships with healthcareprofessionals and stakeholders. You negotiate strategic collaborations manage resources and lead across-functional team for successful execution. Monitoring key performance indicators allows foradjustments when needed.
Through coordination with relevant stakeholders you align departments and facilitate productive
meetings for information sharing and necessary adjustments.
Education Background & Experience
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.
Employee Status:
RegularRelocation:
DomesticVISA Sponsorship:
NoTravel Requirements:
75%Flexible Work Arrangements:
HybridShift:
Not IndicatedValid Driving License:
YesHazardous Material(s):
n/aRequired Skills:
Account Management Account Management Adaptability Business Business Management Business Strategies Contract Management Customer Due Diligence (CDD) Customer-Focused Customer Handling Customer Needs Assessments Customer Satisfaction Customer Service Data Analysis Health Care Systems Management Process Market Analysis Multidisciplinary Collaboration Patient Outcomes Pharmaceutical Sales Product Knowledge Project Management Sales Operations Sales Optimization Sales Proficiency 3 morePreferred Skills:
Job Posting End Date:
08/17/2025*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Required Experience:
Manager
Full-Time