Call Center Representative
Call Center Representative
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Job Description
Join Our Team at Seronda Networks - Call Center Representative
About Us: In a rapidly changing world innovation and creativity are essential. At Seronda Networks we encourage our team to think outside the box challenge the status quo and develop fresh ideas. We believe that diversity of perspectives drives innovation and are committed to staying at the forefront of the latest trends and technologies.
Position: Call Center Representative
Location: Houston TX
Schedule: Weekends Off
Salary: $700 - $850 per week
Job Description: Seronda Networks
Work Type: In-person (strictly on-site)
We are seeking a skilled and motivated Call Center Representative to join our dynamic team. This role is critical in serving our customers with excellence addressing their inquiries and providing solutions to their concerns. As a Call Center Representative you will be the first point of contact for our clients ensuring that their experiences are positive and that their issues are resolved efficiently.
Responsibilities:
- Handle incoming calls and respond to customer inquiries in a professional manner.
- Provide accurate information regarding products and services to customers.
- Address and resolve customer complaints efficiently and effectively.
- Maintain detailed records of customer interactions and transactions.
- Follow up on customer interactions to ensure complete satisfaction.
- Collaborate with team members to enhance the customer service experience.
Qualifications:
- High school diploma or equivalent; additional education in a related field is a plus.
- Proven experience in a customer service role preferably in a call center environment.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and conflict resolution skills.
- Proficient in using computer systems and call center software.
- Ability to handle stressful situations with professionalism and composure.
Benefits:
- Weekends off to support a healthy work-life balance.
- Competitive weekly salary ranging from $700 - $850.
- Excellent growth opportunities within our company.
- A supportive and innovative work environment.
- Training and professional development to enhance your skills.
If youre ready to start a rewarding role with growth potential apply today! Join Seronda Networks and become part of a team where your contributions make a difference
Note On-campus work in Houston TX
Required Experience:
Unclear Seniority
Employment Type
Full-Time
