Sales Assistant/Portfolio Coordinator - BMW of Tigard
Sales Assistant/Portfolio Coordinator - BMW of Tigard
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$ 62000 - 70000
1 Vacancy
Job Description
Holman is a family-owned global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated and creating positive rewarding relationships all around.
The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
BMW of Tigard is currently looking for a Sales Assistant / Portfolio Coordinator to join our team!
What will you do
Our Sales Portfolio Coordinator plays a critical role in maintaining our loyal portfolio of lease and loan clients. Using a consultative customer-focused approach you will assist customers with their lease-end and loan maturity processes while fostering long-term relationships with our brand. Responsibilities include:
Communicating effectively with customers via phone email and in person.
Collaborating with our off-site Portfolio Management team and coordinating in-store follow-ups on their customer outreach efforts.
Building relationships with existing clients starting at least six months before their lease maturity and continuing throughout their loan terms.
Explaining the lease return process to ensure customers understand all details clearly.
Developing compelling proposals to retain customers within the BMW brand and at BMW of Tigard.
Presenting upgrade opportunities and trade appraisals to Service customers during their visits.
Maintaining accurate records of the Lease/Loan Portfolio in the CRM and other dealership systems.
Completing all paperwork and coordinating the return of vehicles.
Assisting the Pre-Owned Sales Manager with lease-end tasks.
Attending required training sessions and department meetings.
Performing various administrative tasks including daily weekly and monthly reporting to support portfolio and sales activities.
What are we looking for
We are seeking a high-caliber professional with the following qualifications:
Automotive sales and BDC experience strongly preferred.
Strong communication skills and the ability to work well with customers Sales team colleagues and managers.
Proven ability to build relationships provide exceptional customer service and deliver results.
A positive attitude high energy and a strong work ethic.
At least one year of experience in automotive sales or customer service.
High School Diploma some College preferred
Current valid driver s license REQUIRED
Professional appearance
Ability to work retail hours of dealership
Proficiency in computer systems including CRM tools.
Compensation: Starting at $25.00/hour plus commission
Target total compensation: $62000 - $70000 annually
#LI-SS3
At Holman we exist to provide rewarding careers and better lives for employees and their families. We hire train empower and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better we have to do better and to do better we must know better. Thats why we are listening open to learning new things about ourselves and each other. We will never stop striving for improved diversity equity and inclusion because we are successful together when we feel trusted and supported. Its The Holman Way.
At Holman your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family Holman is proud to offer you the benefits you deserve; including protection against illness disability loss of work or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays Bereavement and Jury Duty
- Paid Pregnancy/Parental leave
- Paid Military Leave
- Tuition Reimbursement
Benefits:
Regular Full-Time
We offer excellent benefits including health vision dental life and disability insurance and 401(k) with company match. Our time off benefits include Paid Time Off (PTO) paid holidays bereavement and jury addition we offer paid pregnancy and parental leave and supplemental paid military leave to eligible employees.
Click here for Washington State benefit information.
Temporary or Part-Time
In geographic areas with statutory paid sick leave part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.
Click here for Washington State benefit information.
Pay:
We offer competitive wages that are commensurate with job-related skills experience relevant education or training and geographic location. This is a commission eligible role and employees can expect to earn an average monthly pay of $3000-$10000 with earning potential based on your personal performance.
Equal Opportunity Employment and Accommodations:
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
If you are a person with a disability needing assistance with the application process please contact
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Required Experience:
IC
Employment Type
Full-Time
