Capitol Gift Shop Lead
Capitol Gift Shop Lead
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1 Vacancy
Job Description
The work we do matters!
Hiring Agency:
Nebraska State Historical Society - Agency 54
Location:
Hiring Rate:
Job Posting:
Applications No Longer Accepted On (If no date is displayed job is posted as open until closed):
Job Description:
Key responsibilities include managing a team of staff and volunteers overseeing shop inventory and developing strategies to enhance customer service and gift shop outreach. The Gift Shop Lead will work collaboratively with a dedicated group of professionals and volunteers to promote the missions and initiatives of the Nebraska State Historical Society. This role also involves fostering positive relationships with Capitol visitors and staff helping to connect visitors to history through our gift shop offerings.
The Nebraska State Historical Society serves as a statewide educational institution that connects people to the past through its library and research center conservation facility interpretive sites and offices dedicated to state archaeology and historic preservation.
The Nebraska State Historical Society is a statewide educational institution that connects people to the past through our library and research center conservation facility interpretive sites and state archaeology and historic preservation offices.
Look at what we have to offer!
13 paid holidays
Vacation and sick leave that begin accruing immediately
Military leave
156% (thats not a typo!) state-matched retirement
Tuition reimbursement
Employee assistance program
79% employer paid health insurance plans
Dental and vision insurance plans
Employer-paid $20000 life insurance policy
Public Service Loan Forgiveness Program (PSLF) through the Federal government
Wide variety and availability of career advancement as the largest and most diverse employer in the State
Opportunity to be part of meaningful work and make a difference through public service
Training and Development based on your career aspirations
Fun inviting teammates
A safe and secure environment
At the State we stand by our core values of treating others with dignity and respect acting ethically in all situations and creating an environment where our customer is our top priority. Apply to join our team today!
Job Duties: Manage business operations initiatives and special projects for the Capitol Gift Store at the Nebraska State Capitol under the supervision of the Statewide Gift Shop Manager. Oversees front-end customer service. This includes daily operations such as opening and closing registers greeting visitors answering phones promoting society programming highlighting capitol and museum connections to merchandise answering guest questions and accepting payment for merchandise and services. Assist in merchandising and branding projects related to the capitol gift shop and other NSHS sites. Supervises gift shop staff volunteers and work-study employees. Tracks daily gift shop attendance and transactions and reports numbers to appropriate staff. Carries out opening and closing procedures including stock checks ensuring phones and point-of-sale system are working properly and follows proper cash-handling procedures. Monitors gift shop security activity and reports Issues to appropriate parties. Assists with restocking and completing quarterly gift store inventory. Receiving and checking in merchandise merchandising displays and coordinating store deliveries. Maintains appearance and cleanliness of gift shop which Includes light housekeeping functions. Managing the setup tear down and staffing of gift shop special events. Coordinates with staff volunteers and work-study students to ensure that the gift shop is adequately staffed. Communicate and enforce the gift shop policies and procedures. Other duties as assigned within the scope of the classification.
Requirements / Qualifications
Minimum Qualifications: Coursework/Training or experience in customer assistance public relations event planning sales recreation Nebraska history supervision or working directly with the public OR Post high school coursework/training in social/behavioral science or business administration.
Preferred Qualifications: Coursework/training or experience in customer service retail sales recreation Nebraska history or otherwise working directly with the public. OR Post-high school coursework/training in social/behavioral science or business administration. Demonstrated experience In a retail environment. Fluency in Spanish.
Other: This position requires travel. As such the incumbent must be able to present a valid drivers license or another form of reliable transportation. Regular and reliable attendance required.
Work Hours: Monday to Friday from 8:00 AM to 4:30 PM with occasional events outside of these hours.
Knowledge Skills and Abilities:Leadership skills. Project management experience. Proficiency in computer systems point-of-sale (POS) systems and database handling experience.A passion for local state and national for connecting with people from all communities and fostering a sense of to work independently and collaboratively within a team or experience in safety and de-escalation to work occasional evenings and weekends as needed.
Benefits
We offer a comprehensive package of pay benefits paid time off retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position agency and employment status. For more information on benefits please visit: Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity inclusion and belonging. We recruit hire train and promote in all job classifications and at all levels without regard to race color religion sex. age national origin disability marital status or genetics.
Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.
Employment Type
Full-Time
