Amazon Web Services Data Center Engineering Operations (DCEO) is seeking an experienced Program Manager to join our team. This position will serve as the primary contact for all DCEO project and program management initiatives working with both core DCEO teams and partner organizations to drive process improvements optimize delivery and measure success at scale.
As a Program Manager in DCEO you will lead complex multi-stakeholder programs that directly impact AWSs data center operations efficiency and scale. You will develop and execute strategies that align with AWSs ambitious growth while maintaining operational excellence. As well as looking inwards to the DCEO team to evaluate how we strengthen the team to allow continued growth and success. The ideal candidate will have a proven track record of end to end project ownership relationship building with a multi-stakeholder group and have experience with a data centre environment and the supporting infrastructure.
Key job responsibilities
* Drive end-to-end ownership of processes project plans and capacity planning initiatives
* Lead strategic planning sessions and establish program governance frameworks
* Develop and maintain comprehensive program roadmaps ensuring alignment with organizational goals
* Dive Deep into data analytics using various tools to inform decisions and drive outcomes
* Create and maintain executive-level reporting on program status risks and mitigation strategies
* Build and maintain strong relationships with senior stakeholders across Engineering Operations and Business teams
* Drive continuous improvement initiatives through data-driven analysis and implementation
* Manage resource allocation and capacity planning across multiple concurrent projects
* Identify and resolve complex dependencies and conflicts across program work streams
* Work with external vendors to set expectation and deliverables
A day in the life
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
- Bachelors degree in Engineering or related technical field
- Years of technical program management experience and experience with project management tools (e.g. Jira SmartSheets)
- Experience managing complex technical programs with multiple stakeholders
- Advanced proficiency in data analysis and visualization tools (e.g. Excel Tableau Quicksight)
- Knowledge of Agile and traditional project management methodologies
- Electrical/Mechanical or comparable technical engineering experience
- Experience with data center operations or infrastructure management and defining KPIs and measuring success
- Superior verbal and written communication and presentation skills ability to convey technical data with non-expert stakeholders drive alignment across partners
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