Housekeeping Manager (PM) - Hilton Cleveland Downtown
Housekeeping Manager (PM) - Hilton Cleveland Downtown
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Job Description
Are you seeking a thrilling opportunity to be part of a world-renowned hospitality brand known for its unwavering commitment to exceptional service and unparalleled guest experiences Look no further than Hilton Cleveland Downtown!
We are currently seeking a talented and passionatePM Housekeeping Managerto join our dynamic team.
Were in the heart of Downtown Cleveland with the Rocket Mortgage Field House Playhouse Square and East 4th Street within a mile. Our hotel is connected to the Huntington Convention Center of Cleveland. We have an indoor pool fitness center and a top-floor bar with views of Lake Erie.
Check us out:Hilton Cleveland
The ideal candidate should possess a diverse range of skills and qualities to effectively oversee the Hotel Housekeeping Operation candidates must have strong leadership abilities to manage and motivate a team.
What will I be doing
As a Housekeeping Manager you would be responsible for managing daily Housekeeping operations in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Manage daily Housekeeping operations to include but not limited to maintaining cleanliness service and product quality standards of guest rooms public spaces restrooms offices and banquet/meeting/conference rooms
- Ensure rooms are clean and available to guests in a timely and efficient manner
- Manage daily systems use and management cost controls and overall profitability systems use and management budgeting and forecasting department management policy and procedure implementation and enforcement and meeting participation and facilitation
- Assist in monitoring and developing team member performance to include but not limited to providing supervision conducting counseling and evaluations and delivering recognition and reward
- Oversee and conduct room inspections
- Recruit interview and train team members
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Employment Type
Full-Time
