DHHS Program Manager II - Developmental Disabilities
DHHS Program Manager II - Developmental Disabilities
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Job Description
The work we do matters!
Hiring Agency:
Health & Human Services - Agency 25
Location:
Hiring Rate:
Job Posting:
Applications No Longer Accepted On (If no date is displayed job is posted as open until closed):
Job Description:
Are you an experienced leader with a passion for improving systems supporting teams and serving people The Nebraska Department of Health and Human Services (DHHS) is seeking a dynamic and forward-thinking Program Manager II to lead our Eligibility and Enrollment (E&E) Teamthe critical front door for individuals and families accessing Home and Community-Based Services (HCBS).
Were looking for a candidate who not only has strong experience working with people but also brings proven leadership in managing daily operations and identifying opportunities for system and process improvements. If you have a track record of leading high-performing teams and driving results while maintaining a customer-first approach this could be the perfect fit for you!
The E&E Team operates statewide and is responsible for guiding participants through the full eligibility processfrom application to approvalfor Nebraskas five HCBS Waivers. This leadership role will work closely with internal and external partners including unit supervisors Waiver Service Specialists Nurses Medicaid Eligibility Operations and other stakeholders to ensure efficient timely and high-quality service delivery.
As the Program Manager II you will lead and oversee all program components helping ensure that every applicant receives the support they needaccurately compassionately and on time.
Job Duties:
Serve as the divisions subject matter expert on eligibility and enrollment policies and processes.
Ensure compliance with state statutes regulations and program guidelines.
Provide training and technical assistance to internal staff and external partners.
Develop and implement policies procedures workflows and team guidance for the Eligibility and Enrollment unit.
Lead and support unit staff by monitoring workloads assignments and regulatory timelines.
Create and maintain internal quality assurance processes to improve service delivery.
Collaborate with other DHHS divisions on program development and process improvements.
Set program goals initiatives and performance measures for the unit.
Communicate professionally with internal leadership external stakeholders and program participants.
Deliver high-quality customer service to all partners stakeholders and clients.
Other Duties as assigned
Requirements/Qualifications:
Minimum Qualifications: Bachelors degree in business or public administration social/behavioral sciences education health sciences public health education law or related field and one year experience in program planning implementation budgeting monitoring evaluating marketing a program or service and supervising/managing staff. Related coursework training and/or education may substitute for the Bachelors degree on a year-for-year basis.
Preferred Qualifications: Program knowledge of eligibility and statue requirements for the two DD HCBS Waivers the Aged and Disabled (AD) Waiver and the Traumatic Brain Injury (TBI) Waiver. Experience in determining eligibility and completing standardized assessments such as the interRAI and/or experience with intake/application processes. Knowledge of Centers for Medicaid and Medicare (CMS) and HCBS Waivers eligibility and interpretations of policies and procedures.
Other: Valid drivers license or the ability to provide independent authorized transportation.
Knowledge/Skills/Abilities:
Knowledge of federal and state regulations agency policies and business/management principles including planning resource allocation human resources and contract oversight.
Skilled in supervision staff development and leading teams to implement quality assurance and operational improvements.
Ability to analyze complex organizational issues develop and implement effective solutions and policies and monitor outcomes.
Strong communication skills to present information clearly to internal leadership external stakeholders and federal partners.
Benefits
We offer a comprehensive package of pay benefits paid time off retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position agency and employment status. For more information on benefits please visit: Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity inclusion and belonging. We recruit hire train and promote in all job classifications and at all levels without regard to race color religion sex. age national origin disability marital status or genetics.
Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.
Required Experience:
Manager
Employment Type
Full-Time
