drjobs Restoration Contents Lead

Restoration Contents Lead

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1 Vacancy
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Job Location drjobs

Grand Junction, CO - USA

Hourly Salary drjobs

$ 25 - 30

Vacancy

1 Vacancy

Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
We are seeking a skilled and detail-oriented team lead to join our restoration this role you will be responsible for managing the projects where we pack clean and store our clients furniture personal belongings textiles and valuable items affected by water fire smoke or mold damage. You will work in a cross-functional environment such that you will lead these contents jobs when the need is there and otherwise work with our water/fire/mold mitigation team to support those projects. This role requires close attention to detail a strong work ethic and drive and excellent customer communication.


Responsibilities

  • Manage the packing inventory photographic documentation and moving of customers belongings after their property experienced a water fire or mold loss
  • Create estimates for work performed and ensure billing is done in a timely manner
  • Communicate with customers about our processes and set expectations for how their contents will be managed during the end-to-end restoration project
  • Communicate and build relationships with insurance adjusters to win current and future Contents projects
  • Assess the condition of customers belongings and determine appropriate cleaning and restoration methods.
  • Oversee the cleaning deodorization and restoration of various items including clothing electronics furniture and sentimental valuables
  • Implement quality control measures to ensure restored items meet or exceed client expectations.
  • Communicate effectively with clients insurance adjusters and team members throughout the restoration process.

Qualifications

  • High school diploma or equivalent; additional certifications in contents restoration are preferred.
  • 4-6 years of experience in contents restoration textile cleaning or related field.
  • Strong leadership and team management skills.
  • Excellent communication and customer service abilities.
  • Meticulous attention to detail and strong organizational skills.
  • Proficiency in using technology for inventory tracking and documentation.
  • Knowledge of various cleaning techniques equipment and restoration products.
  • Ability to work in a fast-paced environment and handle emergency situations.
  • Valid drivers license and clean driving record.

Key Competencies

  • Technical Expertise: Demonstrate proficiency in contents and textile cleaning techniques including the latest industry standards and best practices.
  • Leadership: Effectively manage and motivate a team of technicians ensuring high-quality work and customer satisfaction.
  • Problem-Solving: Quickly assess damage and develop effective restoration plans for a wide range of items and materials.
  • Customer Focus: Provide exceptional service and maintain clear communication with clients throughout the restoration process.

Join our team and play a crucial role in helping clients recover their cherished possessions and restore their lives after unexpected disasters.
Compensation: $25.00 - $30.00 per hour



Picture yourself here fulfilling your potential.

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.


All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.

Employment Type

Full-Time

Company Industry

About Company

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