Restoration Claims Manager / Case Manager
Restoration Claims Manager / Case Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Monday - Friday / 8am - 5pm
Benefits:
- Dental insurance- Available day 1
- Health insurance- Available day 1 with 5 different plans to select from
- Vision insurance- Available day 1
- Paid vacation time
- 401(k) after 1 year with 4% employer match
- 6 paid holidays 1 floating holiday throughout the calendar year after 90 days
- Health savings account
- Paid sick leave
- Employee referral program
- Career path planning and training
- Employee recognition programs
- Monitor job file status and job file audit status
- Maintain job file WIPs
- Monitor and ensure client requirements are followed
- Review and validate initial field documentation
- Create preliminary estimate
- Daily job file coordination including preparing job file reports performing job file backup and completing job file audit process
- Maintain internal and external communications
- Complete and review job file documentation for final upload and the audit process
- Perform job close-out
- 2 year(s) of administrative or office-related experience and business experience
- Experience in the commercial cleaning and restoration or insurance/service industry is strongly desired
- Experience with writing estimates job file processes and quality assurance a plus
- Experience with insurance billing communication and problem solving
- Outstanding written and verbal communication skills including proper pronunciation and grammar and a consistently courteous and professional tone of voice at all times
- Ability to remain calm and professional during tense or stressful situations
- Excellent organizational skills and strong attention to detail
- Very self-motivated and goal-oriented
- Capability to work in a fast-paced team-oriented office environment
- Proficiency in Microsoft Office (i.e. Outlook Word Excel)
- Ability to learn new software including Xactimate and proprietary software
- Minimum of HSD/GED Associates/bachelors degree preferred
- Ability to successfully complete a Servpro required background check and drug screen subject to applicable law.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
Manager
Employment Type
Full-Time
