We are seeking a Data Product Analyst to join our pharmaceutical team focused on optimizing our Patient Health Information (PHI) Hub platform. You will work closely with the Business Product Owner and cross-functional teams to ensure the accuracy completeness and integrity of Patient Provider data across the platform.
This role requires a detail-oriented quality control mindset with a strong understanding of data flow platform integration and cross-team collaboration. The successful candidate will act as the data gatekeeper-monitoring validating and questioning how data is being pulled structured and managed-particularly through Salesforce our CMS of record.
Key Responsibilities
- Quality Control & Data Validation
- Serve as the primary quality control agent for patient and provider data entering the PHI Hub.
- Ensure data integrity accuracy and alignment with business requirements.
- Cross-Functional Collaboration
- Partner closely with the Business Product Owner data engineers and Salesforce administrators.
- Translate business needs into technical validation tasks and data requirements.
- Journey Evaluation & Optimization
- Analyze the patient and provider journey within the PHI platform to identify data quality gaps or inconsistencies.
- Provide insights and recommendations to improve the data experience and patient engagement flow.
- Salesforce CMS Oversight
- Monitor and validate how data is surfaced and managed in Salesforce.
- Ensure that updates or enhancements to Salesforce do not compromise data quality or reporting.
- Documentation & Reporting
- Maintain clear documentation on data sources validation protocols and quality checks.
- Report data issues trends and progress to internal stakeholders.
Qualifications
- 4 10 years of experience as a Data Analyst Product Analyst or similar role in a pharmaceutical or healthcare data environment.
- Recent experience working with PHI or patient-level data is strongly preferred.
- Strong data quality and validation skills; comfort acting as a QA gatekeeper across data pipelines.
- Working knowledge of Salesforce and how CMS data flows into broader platforms.
- Ability to engage and question technical teams to ensure proper data implementation.
- Proficient in Excel SQL and data visualization tools (e.g. Tableau Power BI) is a plus.
- Excellent communication skills with the ability to explain technical issues to non-technical stakeholders.
Preferred Experience
- Previous work on pharmaceutical data platforms patient support services or healthcare marketing technology.
- Familiarity with regulatory requirements and privacy standards for PHI data handling.
- Exposure to Agile/Scrum environments and digital product workflows.