We are seeking a highly experienced and motivated ServiceNow Technical Architect to lead the architecture design and delivery of complex ServiceNow solutions. This role involves collaborating with stakeholders guiding implementation teams and ensuring platform governance scalability and performance.
Responsibilities
- Own end-to-end architecture of ServiceNow solutions across modules like ITSM ITOM HRSD CSM or custom apps.
- Lead technical design workshops with business and technical stakeholders.
- Define architecture standards development best practices and governance models. Collaborate with business analysts developers and project managers to translate requirements into scalable solutions.
- Oversee and review implementation deliverables to ensure quality and performance. Architect and manage integrations with external systems (REST SOAP MID Server etc.).
- Ensure platform scalability maintainability performance and security.
- Maintain health and accuracy of the CMDB and data models.
- Lead platform upgrade and release planning activities.
- Mentor and guide development teams and junior architects.
Mandatory Skills: ServiceNow Discovery