GAR (Global Accts Receivable) is looking for a proactive customer and detailoriented Portal Invoicing Analyst whose main responsibility will be to manage AWS customer invoice uploads (Global Scope) and customer onboarding on 3rd Party portals. Individual should be responsible to resolve receivables related queries received from Amazon customers. The successful individual is expected to be selfmotivated be a quick learner have strong ownership and earn trust with our customers to facilitate timely invoice uploads.
Key job responsibilities
Summary of Responsibilities
Understanding of Accounts Receivables process
Support Portal Invoicing leader in onboarding customer and upload AWS customer invoices on 3rd party portals
Followup with AWS AR collection team via SIM tickets emails and phone calls to ensure timely Purchase Order Information available for customers
Maintain detailed post invoice upload update on daily Master file to ensure aging is up to date
Collaborate with various stakeholders (Billing Finance Legal Tax Customer Service) to resolve customer disputes and queries to establish and maintain good client relationships both internally and externally
Monitor highrisk accounts and ensure timely escalation of challenges to management
Continually look at ways to improve the customer experience
Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
Meet the monthly productivity goals
Reconcile complex accounts and have excellent attention to detail
Bachelors degree in accounting and commerce (B. Com)
Knowledge of Excel at an advanced level
Experience with Microsoft Office products and applications
3 years of finance operations/shared services accounts payable account receivable (collections) or general ledger experience
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