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You will be updated with latest job alerts via emailJOB FUNCTION: 8 10 years of experience in Cash Application processSupervises staff and daily operations of the Cash Application department. Oversees operations of global affiliates applications including such activities as running reports correcting deposits deleting deposits opening invoices paid in error verifying payments received adjusting customers accounts and addressing any issues arising related to cash applications. JOB
RESPONSIBILITIES:
*1. Develops recommends and implements work methods and procedures in cash application including updating policies and procedures.
*2. Enforce and monitor established performance standards for cash application department.
*3. Prepare weekly/monthly excel spreadsheets to report the results of individual performance against standards and explain variances.
*4. Ensures all deposits are posted accurately to the customers account daily.
*5. Monitor unapplied and unidentified payments to ensure they are thoroughly investigated and resolved within 5 business days.
*6. Acts as liaison with other departments and organizations including treasury billing collections and the accounting/general ledger group.
*7. Periodically review and update existing goals for the group and provides recommendations for process improvement.
*8. Manages the performance of direct reports by defining accountabilities establishing performance objectives providing feedback and guidance and ensures that all policies are understood and adhered to.
*9. Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices9. Performs other duties as directed.
Qualifications :
B. Com Graduate Strong Microsoft Office skills (Excel Power point Outlook)
Ability to lead a team
Proven ability to strategically interact with customers
Able to prioritize and manage stressful situations
Knowledge of Zuora high radius is an added advantage
Excellent written & verbal communication skills
Ability to work under pressure
Good Team Player
Multitasking
Target oriented
Audit methodology
Time management
Motivate self & others
Remote Work :
No
Employment Type :
Fulltime
Full-time