Manage and maintain customer/Vendor master data in OFA system ensuring accuracy and completeness.
customer information validation and verification processes.
regular data quality checks and cleanup activities.
escalated customer data issues and complex data discrepancies also excellent problem-solving abilities
and track escalation resolutions for future reference.
ability to take initiative and self-start when necessary
ability to develop new ideas and creative solutions
ability to work successfully in an ambiguous environment
ability to meet tight deadlines and prioritize workload Fluency in Microsoft Excel is a must.
Key job responsibilities
Process customer account setup modifications and updates in a timely manner.
attention to detail and data accuracy.
workload distribution across team.
the SLA compliance reports (daily/weekly/monthly) and Productivity Metrics.
test results and provide feedback to development teams.
review and sending the reports for resolution.
in User Acceptance Testing (UAT) and Production Verification Testing (PVT) activities for system updates and new features.
with cross-functional teams to resolve critical data issues.
- 1.3 years of relevant experience in Accounts Receivables(AR) and knowledge in AR operations. Strong ability to communicate internally and externally
- degree in accounting and commerce (B. Com) Knowledge of Excel at an advanced level Experience with Microsoft Office products and applications.
- 3 years of finance operations/shared services accounts payable account receivable (collections) or general ledger experience
- AR - end to end knowledge
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