Sr. U.S. Payroll Analyst - QC, US Payroll QC
Sr. U.S. Payroll Analyst - QC, US Payroll QC
Posted on :
18-07-2025
Employer Active
1 Vacancy
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Job Description
Amazon employs more than 1M staff worldwide and our teams goal is to pay our employees accurately and on time with the highest customer obsession and controller-ship at the lowest cost to Amazon. We are looking for an enthusiastic candidate to join the fast paced world of Payroll operations.
Key job responsibilities
Audit and analyze the quality of resolved Ticket correspondence (Process and Communication)
Analyze performance indicators trends and develop a standard to report out to Managers.
Manage escalations coming through different channels by engaging right stakeholders
Support Anytime Pay process as funders
Reporting the performance of the Analyst on a weekly and monthly basis.
Conduct trainings for the new hires on process.
Build training content and shadow classroom sessions related to process.
Build quality tips and share them through Flyers
Share weekly Huddle document and important updates with team
If a Ticket quality Analyst identifies any incomplete information in internal SOP they also take responsibility to fix the Content by liaising with stakeholders.
On a continual basis identify process procedural gaps or wastes existing within Ticket quality team and operations teams and bring it to the notice of A&G leadership to get it fixed.
Should actively participate in JDI Kaizen Activities drive the OE culture within the team.
Usage of MS Office (Excel Power point presentation being important) to generate reports and create training contents.
- Bachelors degree in accounting and commerce (B. Com)
- Knowledge of Excel at an advanced level
- Experience with Microsoft Office products and applications
- 3 years of finance operations/shared services accounts payable account receivable (collections) or general ledger experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
Audit and analyze the quality of resolved Ticket correspondence (Process and Communication)
Analyze performance indicators trends and develop a standard to report out to Managers.
Manage escalations coming through different channels by engaging right stakeholders
Support Anytime Pay process as funders
Reporting the performance of the Analyst on a weekly and monthly basis.
Conduct trainings for the new hires on process.
Build training content and shadow classroom sessions related to process.
Build quality tips and share them through Flyers
Share weekly Huddle document and important updates with team
If a Ticket quality Analyst identifies any incomplete information in internal SOP they also take responsibility to fix the Content by liaising with stakeholders.
On a continual basis identify process procedural gaps or wastes existing within Ticket quality team and operations teams and bring it to the notice of A&G leadership to get it fixed.
Should actively participate in JDI Kaizen Activities drive the OE culture within the team.
Usage of MS Office (Excel Power point presentation being important) to generate reports and create training contents.
- Bachelors degree in accounting and commerce (B. Com)
- Knowledge of Excel at an advanced level
- Experience with Microsoft Office products and applications
- 3 years of finance operations/shared services accounts payable account receivable (collections) or general ledger experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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