Junior Operations Coordinator | Cheil
Junior Operations Coordinator | Cheil
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Job Description
The Agency
Welcome to Cheil London. Based in the heart of Banksides growing creative community and just a stones throw away from the Tate Modern were a 170strong group of thinkers and tinkerers who make things that move.
We build campaigns. Shops. Robots. Oneofakindexperiences. Anything that will help transport people brands and products. And always rooted in digital innovation. Its an approach thats seen us partnering with the likes of Samsung Absolut CocaCola and Jaguar Land Rover creating enduring ideas for any marker and within any medium.
As a full service agency weve got plenty of experience in shopper marketing experiential traditional advertising social retail design and sponsorship awards to show for it the past few years weve earned our share of Cannes Lions Clios POPAIs and Kinsale Sharks.
As part of Cheil Worldwide Cheil London plays its part in one of the worlds biggest agency networks comprising 53 offices and 8 affiliates in 42 countries globally
The RSC EU team was formed January 2020 to support and coordinate with all required areas of the business to updates are applied as needed in 34 EU markets. Communication is key as is teamwork and great organisational skills. Monday to Friday 07:0017:15 with flexibility to support outside of the hours as required with 1 hour lunch break and occasionally during public holidays (compensated with time off in lieu).
What the daytoday looks like
Gathering surveys and local market feedback collating this information and providing to the appropriate stakeholders
Supporting Flagship launches within a very strict timeframe
Updating the daily tracker within KPIs to ensure all global requests approvals and communications are managed as appropriate
Handling all communications with various stakeholders
Raising approval requests from local markets
Escalating where required to appropriate team members
Supporting all team members to ensure the swift delivery of communications and updates within KPIs
Handling a large volume of Jira tickets and emails daily to support in the delivery updates in a timely manner and within KPIs
Presenting once a year to stakeholders sharing new ways of working issue resolution service improvements and changes
Strings to your bow
Basic understanding of websites desktop and mobile
Must be very organised and able to manage many multiple requests simultaneously prioritising as required
Has to be a great team player and able to support the team as needed
Excellent written and verbal communication is a must
Touchtype or ability to type quickly
Outlook experience (basic)
o Setting up rules
PowerPoint experience (basic)
Excel experience (basic)
o Including basic formulas
Flexible way of working (some public holiday cover may be required)
Must support in CSI (Continual Service Improvement)
NICE TO HAVE:
Jira experience
Confluence experience
Slack experience
MS Teams experience
SharePoint experience
The perks you can take advantage of in return
- A competitive salary
- 25 days holiday
- 1 extra day off for moving house
- 3 extra days off for wedding or Civil Partnership
- Discounted Samsung products
- Discretionary company bonus scheme subject to bonus scheme rules
- Money off gym membership
- Stakeholder pension with Scottish Widows
- Group Income Protection
- Private medical insurance with Aviva
- Dental insurance with Simplyhealth
- Life Assurance
- Season ticket loan
- Employee Assistance Programme
- Cycle to work scheme
Required Experience:
IC
Employment Type
Full-Time
