Upload customers repayments via appropriate portals
Monitor and compare expected repayments vs actual repayment and initiate follow up
report and action as required
Prepare daily weekly monthly reports comparing ratios of expected vs actual
repayments and action taken to bridge perceived gap. This report could also be one-off
Prompt response to customers/colleagues request about repayments over-payments short
payment or any other relevant requests.
Set up customers repayments and cancellation.
Process customer s refund
Identify technical challenges with Remita and deductions setup responsible for loan
Analyze technical challenges of overdue loans in preparation for monthly credit review.
Review all revenue lines to ensure that all income due to the bank is earned.
Daily review of settlement activities across all banking channels and payment options.
Monthly review of interest income and fees to ascertain the accuracy of reporting
Call over to monitor and examine transactions to prevent errors fraud and income
Other duties assigned by the Head of Risk.
Requirements
Minimum of 1-2 years as Revenue Assurance (Risk Unit) is essential
Proven data analytics skills/experience is essential to have. Should be comfortable with
Experience working with remita and similar platforms credit bureau CBA is essential for
Previous and proven usage of Microsoft office accounting and core banking solutions is
essential for the role holder
Excellent verbal and written communication and presentation skills is required
Candidate must possess the ability to work independently and part of a team should be a
Excellent analytical strategic thinking and problem-solving skills
Bachelors degree in accounting finance or related field
Minimum of 1-2 years as Revenue Assurance (Risk Unit) is essential Proven data analytics skills/experience is essential to have. Should be comfortable with excel, SQL, Power BI etc Experience working with remta and similar platforms, credit bureau, CBA is essential for the role Previous and proven usage of Microsoft office, accounting and core banking solutions is essential for the role holder Excellent verbal and written communication and presentation skills is required Candidate must possess the ability to work independently and part of a team, should be a self-starter Excellent analytical, strategic thinking, and problem-solving skills Bachelor's degree in accounting, finance, or related field