Assistant Bursar

Saint Josephs College of Maine is hiring for the full-time position of ASSISTANT BURSAR!

POSITION DESCRIPTION: Directly supports the department of Student Financial Services by assisting the Bursar with all Student Financial Services duties; providing the highest level of customer service by resolving student enrollment issues; serving at the Institutional level by promoting recruitment and retention; and supporting regulatory compliance requirements.

Assists the Bursar with all Student Financial Services duties by:

Generating bills for all students (on campus online and non-traditional cohorts)

Posting all remittances to student accounts (cash credit cards payment plan payments financial aid)

Processing miscellaneous charges to student accounts (parking damages etc.)

Monitoring the endorsement of loans and outside scholarship checks to ensure accurate and timely processing

Sending monthly student billing statements

Preparing daily bank deposit and processing all checks

Ensuring that each semesters billing matrix is updated and accurate

Preparing and posting all workflow for military invoicing payments

Ensuring that all requests for receipts and 3rd party billing invoices are processed

Issuing timely refunds of student credit balances in compliance with federal regulations

Monitoring student payment plans

Collecting overdue accounts

Acting as back-up to the Bursar role

Provides the highest level of customer service by resolving student enrollment issues by:

Assisting students/parents/employers with Enrollment Registration Billing and Financial Aid questions

Proactively following through assuring complete resolution

Identifying the next steps redirecting when appropriate

Serving as liaison between departments to ensure smooth registration processes

Proactively reaching out to students regarding registration holds collecting necessary payments or missing documents

Updating communication logs in the Student Information System

Clearly communicating the student billing process to parents and students

Guiding students through self-payment methods via SIS or facilitating phone payments

Helping students meet employer tuition sponsorship requirements

Monitoring and responding promptly to the Student Account Department email accounts and phone messages

Greeting and addressing the needs of walk-in customers

Serves at the Institutional level by promoting recruitment and retention by:

Attending and assisting at events for prospective admitted and new students as needed

Assisting with retention initiatives as needed

Serving on committees as assigned

Supports regulatory compliance requirements by:

Maintaining accuracy and compliance with College federal and state regulations and guidelines including but not limited to FERPA Title IV and IRS required filings related to 1098T

Understanding and managing the federal requirements regarding the business office and regulatory functions of federal funds

Preparing and submitting 1098-T & E reports in accordance with IRS regulations

Enforcing and monitoring adherence to college internal control policies especially with respect to the timely and accurate receipt

deposit and accounting for college funds

Reviewing student receivable accounts for accuracy and resolving discrepancies

MINIMUM REQUIREMENTS:

Bachelors degree or a minimum of five years applicable work experience

General understanding of accounting principles is required

Knowledge and proficiency with computer programs including: Microsoft Word Excel and accounting software (experience with Crystal

reports SCAN a plus)

Must be proficient in EXCEL spreadsheet preparation and formatting

KNOWLEDGE SKILLS ABILITIES:

Excellent communication and organizational skills

Demonstrated self-starter who can work independently and be a positive team member through contributing and collaboration

Demonstrated service aptitude with the focus on the customer allowing them to be heard and providing a solution that is fair to both parties (customer and the College)

Detail oriented and skilled with basic mathematics and problem-solving skills

Ability to work with a diverse population of prospective students and their families

Proven leadership and managerial skills

Proven training coaching and mentoring abilities

Must have excellent skills in the following areas: writing interpersonal communications computer/PC use and decision making

Ability to concentrate and follow through on all tasks to completion despite interruptions

Ability to maintain confidentiality and discretion

Tolerates work-related stress effectively and maintains self-control and professionalism

About Saint Josephs College of Maine

Founded by the Sisters of Mercy in 1912 Saint Josephs College is Maines only Catholic college. Located on the shores of Sebago Lake in Standish Maine the 460-acre campus offers 46 undergraduate programs and a Division III athletic program to approximately 800 on-campus students. In addition to its on-campus offerings Saint Josephs College provides certificates undergraduate and advanced degrees to approximately 1200 working adults residing throughout the United States and in more than 20 other countries through its online learning program.

Saint Josephs College of Maine seeks to attract retain and develop personnel who support itsmissionand are committed to nurturing highly competent and deeply compassionate leaders ready to serve in a vulnerable world. Inspired by the life and vision of Catherine McAuley it welcomes persons from all backgrounds as part of its community which is guided by the following values:

• to seek and embrace truth and wisdom wherever it may be found;

• to combine faith with reason in the pursuit of academic excellence;

• to commit ourselves to honesty in all relations with each other;

• to welcome the perspectives cultures and abilities of all people of good will especially the disenfranchised;

• to value and respect the contribution of each member of the community;

• to reach out beyond the Colleges boundaries to serve the needs of others with compassion and mercy;

• to address instances of injustice that impact people and the earth in solidarity with those we serve and from a position of informed advocacy.

Saint Josephs College of Maine is an equal opportunity employer dedicated to providing an inclusive work environment that supports a diverse faculty and staff. We consider all qualified applicants and employees for hiring placement and advancement without regard to a persons race (including traits associated with race including hair texture Afro hairstyles and protective hairstyles) color religion ancestry or national origin age genetic information military status sex or gender pregnancy sexual orientation gender identity or expression disabilities familial status protected whistleblower activity previous assertion of workers compensation claim genetic information protected veteran status or any other status protected by applicable law.

Employees wishing to report sex-based discrimination harassment or misconduct should contact Joy Pulsifer Title IX Coordinator ( 115A Heffernan Center).

In order to be considered for the position submit an application and resume electronically by clicking on Apply. Be sure to also read and sign the Pre-Employment Statement. Offers are contingent upon successfully passing a background check. Specific questions may be emailed to: or call .