drjobs Litigation Records Retrieval Specialist

Litigation Records Retrieval Specialist

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1 Vacancy
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Job Location drjobs

Bogotá - Colombia

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Position Overview:

  • Responsible for obtaining organizing and maintaining all records related to litigation cases including medical records billing statements MRI films tax documents and prior medical history.
  • Ensures timely and accurate retrieval of documentation from providers and third parties to support attorneys and paralegals throughout the litigation process.

 

Job Description & Responsibilities including but not limited to:

  • Request medical records and billing statements from medical providers via email fax mail or online portals.
  • Follow up consistently with medical offices imaging centers and insurance adjusters to ensure timely receipt of requested documentation in alignment with litigation deadlines.
  • Request and track additional records such as prior medical history PIP logs health insurance liens and any other case-relevant documents.
  • Contact clients directly to confirm provider information request missing details and gain access to patient portals to expedite record retrieval.
  • Open and manage patient portals to access and download medical records and bills when applicable.
  • Ensure timely payment of records-related invoices and properly document all associated costs in the case management system.
  • Maintain up-to-date logs and statuses for all outstanding requests to ensure no delays in the litigation timeline.
  • Review all records and bills received for completeness accuracy and relevance to the case; request corrections or amendments if discrepancies are found.
  • Upload all received records and documents to the case management properly naming and linking them for easy reference.
  • Assist litigation attorneys and paralegals by ensuring all necessary records are obtained and organized to support demands discovery depositions and trial preparation.

Qualifications :

Qualifications:

  • Must be fluent in English and Spanish.
  • Must consistently be on time and reliable.
  • Must work well in a team environment.
  • Must have excellent written and verbal communication skills including the ability to successfully communicate with other employees.
  • Must have sharp attention to detail to ensure accuracy in data entry document organization and record tracking.
  • Must have proficiency in using computers and relevant software.
  • Must be able to prioritize tasks effectively.
  • Must possess strong multitasking and time-management skills.
  • Must have strong phone contact handling skills and active listening abilities.
  • Must have a passion for delivering exceptional customer service.
  • Must be able to adapt to a fast-paced and changing work environment.


Additional Information :

  • Candidate must have the following work at home settings minimum to work:
    •  Computer:
      • Windows: Windows 10 Intel i5 (8th Gen) or 2ghz and 8 cores 16 GB RAM 256 GB SSD
      • Mac: macOS 11 (Big Sur) Apple M1 or Intel i5 8 GB RAM 256 GB SSD
      • Display: Full HD (1920x1080)
    • Network:
      • Connection: Wired Ethernet preferred; 5 GHz Wi-Fi acceptable
      • Internet Speed: 30 Mbps download 15 Mbps upload
      • Latency: Under 100 m.
    • Other:
      • Noise-canceling headset Preferably with a 3.5mm connection.
      • 720p webcam for meetings huddles and trainings.


Remote Work :

Yes


Employment Type :

Full-time

Employment Type

Remote

Company Industry

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