Operations Supervisor

The Opportunity: The supervisor works in a fast paced environment and is responsible for coordinating directing and supervising warehouse employees to meet or exceed efficiency quality and safety goals. This includes the areas of order picking warehousing and shipping.

What Your Impact Will Be: 

• Supervises directs and guides warehouse leads and employees.
• Manages employees in warehouse operations in accordance with the organizations policies practices ESA standards and Collective Bargaining Agreement.
• Coordinates workflow and staffing scheduling for assigned employees based on inbound and outbound needs.
• Utilizes AS400 system database applications spreadsheets and forecast information.
• Ensures loads are completed and loaded accurately and in a timely manner.
• Ensures that organizational labor efficiency goals are met and maintained analyses information and implements changes to improve quality efficiency and safety.
• Other supervisory responsibilities include but are not limited to: training employees; planning assigning and directing work;  disciplining employees; addressing complaints and resolving problems.

Qualifications :

What Were Looking For: 

• Demonstrated a growth mindset by staying curious and continuously learning embracing challenges and improving themselves.
• Five or more years of experience in a leadership capacity in a warehouse environment Union management experience strongly preferred
• Relationship skills that work across teams and functions excellent communication skills the ability to compromise and the desire to work with skill sets across the entire organization
• Leadership ability that ultimately betters the team the ability to drive change and results through influence and focus and demonstrated expertise in the field
• Analytical skills capable of synthesizing and prioritizing a large volume of information and the ability to think critically to make clear well-reasoned and rational decisions
• Able to handle multiple tasks simultaneously while meeting Mattel and customer requirements and deadlines
• Able to analyze and interpret reports graphs and other data
• Microsoft Office (intermediate or above)
• The requirements of this position may change from time to time in accordance with the changing conditions of the business. Therefore Mattel requires the incumbent to be flexible and to assume any corresponding changes in responsibilities.

Additional Information :

Dont meet every single requirement At Mattel we are dedicated to an inclusive workplace and a culture of belonging. If youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:

We embrace a flexible work model designed to empower a culture of growth optimism and wellbeing where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility our focus is to optimize performance and drive connection for moments that matter.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands including Barbie Hot Wheels Fisher-Price American Girl Thomas & Friends UNO Masters of the Universe Matchbox Monster High MEGA and Polly Pocket as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys content consumer products digital and live experiences. Our products are sold in collaboration with the worlds leading retail and ecommerce companies. Since its founding in 1945 Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattels award-winning workplace culture has been recognized by Forbes Fast Company Newsweek Great Place to Work TIME and more.

Visit us at  is a proud Equal Opportunity Employer and we are committed to creating a welcoming inclusive and barrier-free workplace. We are committed to providing accommodations to all applicants throughout the interview process upon request in all aspects of the selection process.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy