Relationship Marketing Officer (Communications Officer) (French Services)

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Work at CBC/Radio-Canada

At CBC/Radio-Canada we create content that informs entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values which include creativity integrity inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting ever-changing industry Whether it be in front of the camera on air online or behind the scenes you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:

Your role

Reporting to the Manager User and Relationship Marketing youll be responsible for executing relationship campaigns to retain our audiences in line with established priorities directions and strategies.

Key tasks:

Planning

• Help develop relevant high-impact relationship marketing strategies that meet business goals in line with established priorities and guidelines.

• Share your expertise on the actions content and initiatives most likely to retain our users.

• Attend weekly meetings with partner teams.

• Help draft the communications and discoverability plan.

• Create the mailout schedule.

• Draft and co-ordinate content plans.

• Follow up as needed on the production of material required for scheduled mailouts.

Implementing

• Edit newsletters and push notifications using Adestra and Airship.

• Perform quality control and follow up as needed with all stakeholders.

• Schedule messages and campaigns.

Monitoring

• Produce performance reports based on predetermined key performance indicators (KPIs).

• Contribute as needed to developing reports and recommendations on what actions should be taken to achieve goals.

This is a hybrid position with a mix of in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines.

Please note that this a 12-month full-time assignment. The position can be based in Montreal Quebec or Ottawa.

What you bring:

Qualifications:

• Bachelors degree in communications or equivalent

• Relationship marketing experience is an asset

• Knowledge of email marketing tools is an asset

Skills:

• Keen interest in the media and current events along with good general knowledge

• Thorough analytical mind

• Passion for organization and co-ordination

• Self-reliance versatility and resourcefulness

• Creativity

• Ability to manage multiple projects simultaneously keeping them on schedule

• Ability to work well under pressure and adapt flexibly to change

• Excellent command of spoken and written French

Shortlisted candidates will be tested as follows:

• Practical tests

• Interview

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest but only candidates selected for an interview will be contacted.

As part of our recruitment process candidates who advance to the next

step will be asked to complete a background check. This includes:

• A mandatory Criminal record check.

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our countrys diversity. Thats because we can only create and tell the stories that connect Canadians by having a workforce that mirrors the ever-changing makeup of our country. Thats why we as an employer value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued but also extend to and pervade all the services we provide as Canadas public broadcaster. For more information visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process please inform us as soon as possible by sending an e-mail to .

You are invited to consult and familiarize yourself with our Code of Conduct which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee it will be important to inform us as quickly as possible of any situation that because of your hiring constitutes or could appear to constitute a conflict of interest.

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