Corporate Communications Specialist

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer professional services company consumer loan originator and servicer payments processor renewable energy solutions and K-12 and higher education expert. For over 40 years Nelnet has been serving its customers associates and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team youre part of a community invested in the success of each individual. That support comes through in our work as we are united by our mission of creating opportunities for people where they live learn and work.

Nelnets Corporate Communications department is seeking a detail-oriented and creative Corporate Communications Specialist to join our fast-paced internal communications team. Ideal candidates will have prior corporate communications experience and a strong mix of technical and creative writing and editing skills. This role involves creating managing and optimizing internal content as well as overseeing internal delivery channels.

Success in this position requires a strategic mindset a passion for clear and engaging communication and experience in content creation internal communications and basic web design. Youll manage recurring communications contribute to broader content strategy build and maintain SharePoint sites and pages and help develop strategic communication plans and materials. Collaboration across teams is key to ensuring communications are effective accessible and aligned with company goals.

This position is based in downtown Lincoln NE at Nelnets newly renovated headquarters and requires in-office work with some remote flexibility. This position reports to the Director of Corporate Communications and includes some mentorship responsibilities for a part-time communications intern.

Newsletter and Content Management

Compile edit and distribute weekly and monthly internal eNewsletters.

Coordinate content submissions and maintain editorial calendars.

Apply a strategic and technical writing lens to ensure clarity tone and consistency.

Writing and Editing

Review and edit content requests; draft and edit internal communications that support business goals and associate engagement.

- Leverage artificial intelligence tools like Microsoft Copilot to optimize copywriting and editing efficiencies and content strategies.

Translate complex topics into clear concise engaging content tailored to internal audiences.

Ensure all communications align with brand voice and editorial standards.

Channel Oversight

Manage internal communications platforms including email Microsoft 365 tools such as Teams and SharePoint and digital signage.

Monitor and manage incoming messages in the Corporate Communications team inbox ensuring timely accurate and professional responses to inquiries and requests.

Collaborate with IT and other business areas to optimize communication tools.

Monitor engagement and recommend improvements to channel effectiveness.

Strategic Communications

Support the development and execution of department and organization-wide content strategy.

Partner with stakeholders across business areas to support internal initiatives and campaigns.

Assist with change management communications and special projects as needed.

Project and Process Management

Maintain dashboards editorial calendars and project tracking tools and use analytics feedback and best practices to continuously improve performance and reach.

Ensure timely delivery of communications in a fast-paced environment with frequent quick-turn requests.

Balance routine responsibilities with strategic contributions.

Intern Oversight

Provide day-to-day guidance and mentorship to a part-time communications intern.

Support intern development through regular feedback and coaching.

**Pay Range for this role is $55000 to $60000.

Qualifications

Bachelors degree in Communications Journalism Public Relations Marketing or a related field.

35 years of professional experience in a corporate agency or public-sector communications role.

Exceptional storytelling writing editing and proofreading skills.

Experience managing internal communications channels and digital platforms.

Strong project management and organizational skills with the ability to manage multiple projects simultaneously and deliver high-quality work on time.

Self-motivated with the ability to work independently and collaboratively in a fast-paced deadline-driven environment.

Emotionally intelligent communicator with the ability to anticipate how messaging will be received and adapt it accordingly remaining aligned with the goal or intent of the message.

Comfortable with routine recurring responsibilities while also contributing to strategic initiatives.

Knowledge and experience using the Microsoft 365 suite of applications especially SharePoint Outlook Copilot and Teams.

Our benefits package includes medical dental vision HSA and FSA generous earned time off 401K/student loan repayment life insurance & AD&D insurance employee assistance program employee stock purchase program tuition reimbursement performance-based incentive pay short- and long-term disability and a robust wellness program. Click here to learn more about our benefits: LINK.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race color religion/creed national origin gender sex marital status age disability use of a guide dog or service animal sexual orientation military/veteran status or any other status protected by federal state or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or.

Nelnet is a Drug Free and Tobacco Free Workplace.