Senior Account Manager - Healthcare / Pharma Communications - Global Agency

Award-winning global agency Purpose-led campaigns Career-defining work

We have been named PRWeeks Global Agency of the Year and Best Places to Work; a Standout Agency on Advertising Ages A-List; NAFEs Top 50 Companies for Executive Women for six years running; and among our firms award-winning work weve taken home 5 Lions in the past two years at the Cannes International Festival of Creativity.

Were looking for a collaborative Senior Account Manager to join our global healthcare practice. This role is ideal for someone passionate about science and storytelling who thrives in a fast-paced client-facing environment. Youll support day-to-day account delivery contribute to strategic planning and champion the growth of junior team members across a portfolio of high-profile healthcare clients.

We are committed to creating an inclusive and equitable working environment for everyone. As the only PR Agency awarded EYs National Equality Standard (twice!) all applicants will receive consideration for employment without regard to race religion ethnicity gender identity sexual orientation national origin disability or age.

The team

As part of the global FleishmanHillard and Omnicom healthcare network our UK-based international team is the largest of 13 teams in Europe offering deep sector-specific expertise and award-winning creativity.

The team are a diverse bunch of collaborative individuals. Strategists scientists industry professionals journalists advocates and media professionals all specialists within the healthcare sector. As creative as they are strategic with a broad spectrum of talents experiences and expertise which all come together to tackle complex issues and deliver outstanding results for our clients.

The work

We are experts at driving engagement by designing and bringing to life healthcare communications programs that are informed by insight and data-led strategy. We are inspired by developing communications that improve access and uptake of therapeutic and diagnostic innovations and approaches linked directly to health outcomes.

As a team were involved in a range of projects such as internal communications narrative and message development brand communications and product launch communications issues management medical education patient advocacy and engagement market access communications global and national media relations and health public affairs and policy communications.

Our client portfolio includes a range of therapy areas from CVRM (cardiology renal metabolic) rare disease womens health oncology mental health AI powered health informatics and health tech amongst others.

Key responsibilities include:

Client & account management

• Lead the day-to-day running of client accounts ensuring flawless execution and delivery of projects on time and within budget.
• Build trusted relationships with clients acting as a key contact and providing proactive strategic counsel.
• Translate complex scientific information into compelling audience-relevant content across multiple channels.

Campaign execution

• Drive the development and implementation of impactful campaigns that span media relations KOL engagement patient advocacy social activations digital content and thought leadership.

• Coordinate with creative digital and strategy teams to deliver integrated communications solutions.
• Support issues preparedness and reputation management efforts as needed.

• Contribute to the management of client budgets overseeing budget development tracking billing and communications.

• Stay abreast of regulatory environment and ensure compliance in all deliverables (e.g. EFPIA ABPI FDA etc.).

Team development

• Champion and mentor junior team members providing clear guidance feedback and support.
• Contribute to a positive team culture that encourages innovation inclusion collaboration and high performance.

Business development

• Support new business pitches and organic growth by contributing ideas insights and content.
• Stay up to date on healthcare trends media landscape and regulatory developments relevant to client work.

Qualifications & experience

• Experience supporting or interest in health tech clients an advantage ideally within an agency setting.
• Strong understanding of pharmaceutical/biotech industry regulatory environment and key audiences
• Confident in handling media relations and stakeholder engagement
• Proven experience managing integrated campaigns particularly across social and digital platforms.
• Excellent writing editing and presentation skills.
• Able to think innovatively around the use of AI in communications strategies
• Proactive and solution-oriented mindset
• Strong attention to detail and project management skills
• Comfortable managing multiple workstreams and competing priorities
• Collaborative and inclusive style
• Passion for science and healthcare innovation

A few things we think youll love:

• A friendly and inclusive team with a global reach
• Opportunities to work across multi-market campaigns and collaborate across our Omnicom network
• A clear pathway for growth development and leadership
• Global mobility and secondment opportunities
• Flexible hybrid working with a culture thattrulyvalues work-life balance
• Amazing Culture Club perks from rooftop yoga to in-house massages
• Comprehensive wellbeing and benefits package (including BUPA generous parental leave gym membership fertility & menopause support)
• Generous holidays including birthday leave Christmas closure and sabbatical options

Ready to shape the future of healthcare communications

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Apologies in advance but due to the high volume of applications we receive we arent always able to respond to every application individually.

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