As Pittsburghs largest non-profit developerACTION-Housingexists to help people improve their lives by offering quality affordable housing. We pride ourselves on helping all of our clients to achieve more self-sufficient lives. Since 1957 weve assisted a wide array of populations throughout Southwestern Pennsylvania focusing on those generally underserved by traditional services including senior citizens veterans individuals with physical and/or intellectual disabilities individuals on the autism spectrum and youths who have aged out of foster care. To further our mission we are looking for afull-time Building Attendantto support operations at Wood Street Commons a supportive housing site for adults at risk of homelessness. Thisis located Downtown on the bus line. Position Overview: Provide front desk coverage cleaning and resident support. The Building Attendant ensures the building remains safe clean and welcoming for residents staff and visitors. The schedule is Monday through Friday 11:30pm to 8am. Job Responsibilities: - Provide front desk coverage including:
- Monitoring and securing building entrances
- Signing in/out visitors during visiting hours
- Distributing resident mail and answering phones
- Using computer systems to view and save security footage
- Respond to and de-escalate resident issues; complete incident reports
- Assist residents with lockouts and building access cards
- Perform regular cleaning and maintenance rounds:
- Clean restrooms lobby community rooms and hallways
- Sweep mop and restock supplies
- Remove trash from floors and place bins outside for pickup
- Receive and stock building deliveries
- Assist in emergencies including fire alarm evacuations and resetting panels
- Work collaboratively as a team to meet all shift responsibilities
- Willingness to cover open shifts as needed
Job Requirements: Must be compassionate and comfortable working in a human services environment Ability to manage issues outside of typical customer service scenarios Must be able to walk multiple flights of stairs and lift/move trash containers and packages Basic computer skills for logging incidents and managing security footage Previous experience in security janitorial work or supportive housing preferred Ability to work a flexible full-time schedule across multiple shifts in a 24-hour facility Flexibility to switch between cleaning resident support and front desk responsibilities throughout the shift ACTION-Housing is an Equal Opportunity Employer Job Type:Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance
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