Operations Manager
Operations Manager
Posted on :
24-07-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
As part of Wesgroup EquipmentWesterra Equipment is aPlatinum Certified Canadas Best Managed Companyand proud recipient of theBC Top Employersaward sells rents and service premium equipment across British Columbia and Alberta. Our commitment goes beyond businesswe empower our people support our communities and make an impact through our sustainability initiatives like tree planting emissions reduction and electrification of our you are looking to take your career to the next level with a company that genuinely invests in its peopleand leads the industry in innovation sustainability and service apply today!
Were looking for anOperations Managerin Nanaimo who oversees and grows the operations of the Westerra Equipment branch in Nanaimo and Victoria.You will work closely with the local teams to manage performance advise and pitch in to support high levels of customer experience and generate profitable revenue growth in service parts and rentals.
Were looking for anOperations Managerin Nanaimo who oversees and grows the operations of the Westerra Equipment branch in Nanaimo and Victoria.You will work closely with the local teams to manage performance advise and pitch in to support high levels of customer experience and generate profitable revenue growth in service parts and rentals.
Key Responsibilities:
- Manage all aspects of business operations In Nanaimo and Victoria (includes service parts and rentals).
- Understand and effectively manage the business financials throughout the year to maintain and obtain profitability in all departments.
- Drive team productivity to meet and or exceed monthly targets (revenue absorption etc.).
- Develop highly engaged teams in each department through effective recruitment training scheduling performance management and recognition activities.
- Actively promote and instill customer focus throughout all departments and branches.
- Excel the customer experience through high levels of adoption of the customer experience standards and proactive approach in all teams.
- Proactively and enthusiastically engage customers in dialogue to understand needs follow up on concerns and issues and to grow customer accounts in all areas of our business.
- Promote and maintain a safe working environment complying with all health and safety policies procedures and legislation.
- Some travel to local branches and to the US may be required.
- Other duties as assigned.
- Ability to understand business financials and levers for improvement.
- Proven ability to build high performing teams.
- Ability to build relationships meet and exceed customer expectations.
- Excellent verbal and written communication skills.
- Highly motivated self-starter enthusiastic and well organized.
- Strong problem-solving skills with a focus on improving processes through a collaborative approach.
- A proactive autonomous individual able to set own high standards and succeed.
- Ability to travel across Canada and or abroad as required.
- Previous experience and success in delivering results as an OperationsManager.
- Post-secondary education in a relevant field.
Why Youll Love Working Here
- Be part of a tight-knit people-first culturethat celebrates wins values your input and supports your growth.
- We offer a competitive salary plusperformance incentives a green vehicle rebate and a flexible community-driven workplacewhere your career can thrive.
- Enjoy access to professional development health & wellness benefits paid training and a team that always has your back.
- Work with innovative industry-leading equipment brandslike Bobcat DEVELON and JCB.
- Work for a company thats invested in the futurewith advanced CRM/ERP systems comprehensive training programs and sustainability at its core.
- Build trust with customers and each other.
- Be a team player commit to working together to win.
- Be customer-focused wow customers so they become raving fans.
- Support community care for our people our community and our planet.
- Deliver results know what you need to do and get it done.
Privacy Notice for Job Applicants: By applying you consent to share your name and email with our third-party assessment provider solely for assessment purposes if required. We will manage your data confidentially and will not use it for any other purpose. If you have any concerns please contact our HR department at .
Selection Process Notification: Due to the volume of applications we will contact only the shortlisted candidates. Thank you for considering career opportunities with Westerra Equipment.
Required Experience:
Manager
Employment Type
Full-Time
Department / Functional Area
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
