IT Collaboration and Web Analyst (Part-Time)

Working Title: IT Collaboration and Web Analyst (Part-Time)

State Role Title:Information Technology Specialist I

Position Type:Part-time - Wage / Part-time Salaried

Position Status: Part-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Information Technology

Department: 100211 - IT - Information Systems

Pay Rate:Hourly

Specify Range or Amount: $21.25

Is this a JMU only positionNo

Is this a grant-funded positionNo

Is this a Conflict of Interest designated positionNo

Beginning Review Date:7/28/2025

About JMU:

JMU is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. JMU offers several perks to all employees including:
A Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.
Free Access to the University Recreation Center (UREC): Employees can enjoy facility access and program registration privileges at UREC and University Park. This includes the climbing wall equipment centers and group exercise studios.
A variety of voluntary benefits such as Pet Insurance Identity Theft and Legal Protection Plans and several other supplemental benefits.
Holiday Breaks: The university is granted 12 holidays a year.
Talent Development Trainings: The Talent Development department offers a wide variety of personal and professional trainings eligible for all employees to join.

Visit our Benefits site to learn more about the benefits that James Madison University offers to part-time employees!

General Information:

JMU Information Technology is hiring a part-time position to support the IT Collaboration and Web team operations. This position has the opportunity for full-remote (with the exception of occasional travel to campus for in-person meetings) and will be working 20 to 25 hours per week on average with hours between 8am - 5pm (Monday - Friday).

Duties and Responsibilities:

This position will be handling system support and analysis activities across the M365 Zoom and Cascade system platforms as well as provide support for ongoing departmental initiatives with web accessibility and compliance.

Qualifications:

Required
Experience supporting larger software platforms such as: Microsoft 365 Zoom Google Workspace Salesforce Canvas Cascade etc.
Experience working with end-users of varying skills and abilities.
Demonstrated technical ability to learn configure and troubleshoot software.
Demonstrated analytical strategic thinking and problem-solving skills.
Good communication skills both verbal and written.

Additional Considerations
Experience in a Higher Education environment.
Experience with web accessibility and compliance.

Additional Posting Information:

Conditions of Employment:

Employment is contingent upon the successful completion of a criminal background check.

This is a part-time wage position with no benefits.

E-Verify Notice: After accepting employment new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age color disability gender identity or expression genetic information national origin parental status political affiliation race religion sex sexual orientation or veteran status.

We promote access inclusion and diversity for all students faculty staff constituents and programs believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: .

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at or You may also visit the JMU Human Resource Office located at 752 Ott Street Harrisonburg VA 22807 and we will be happy to assist you.