Supervisor
Supervisor
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Job Description
What would we like from our supervisor
- You will be supervising additional two members of the team plus assisting the manager with day-to-day tasks.
- Ensuring the customer service and coordination of entrusted tasks are up to set standard.
- Working alongside you team members preparing coffees serving food setting up cleaning and resetting for the next day.
- Liaise with back of house and your line manager to support operational efficiency.
- Assist with stock takes and occasional supplier communication when placing orders.
- Edit and update daily menus in PowerPoint as needed
Administrative tasks
- Basic understanding of invoices and their processing
- Ability to create and maintain simple Excel spreadsheets
(stock rota orders etc.)
- Confident in using Microsoft Office (Word Excel PowerPoint)
What we are looking for
- Proven experience in a similar supervisory role (hospitality caf)
- Advanced ability to communicate effectively and calmly
- Reliable problem-solving mind set flexible
Customer Service experience
This is our most important requirement. Our attitude towards customer service can vary greatly from other places. We require professional approach with a personal care towards our customers. The use of customers names and certain amount of communication (when possible) is required from the team members to provide mental break for our customers.
We are looking for people with energetic and talkative personalities who possess strong communicative skills.
Multitasking - you need to able to perform the working tasks while paying attention to customers. Ignoring customers or ignoring the task at hand for the sake of the other will not work.
Important: Please be aware we DO NOT offer sponsored visa or any type of similar program. You must be eligible to work in UK.
Qualifications :
- Previous experience commensurate with role
- Have a contagious passion for food and customer service
- You draw satisfaction from supervising training and supporting a team
- Understanding of delegation and influencing skills
- Excellent organisational abilities; high attention to detail
- Concise and effective verbal and written communication
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Works according to the BaxterStorey core values
Additional Information :
For almost 20 years for every client in every location (whether thats an office stadium cathedral or university) we have created beautiful spaces exciting menus and friendly teams so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people means that we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA meaning learning will be front and centre of your experience working with us.
Join us and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better we never settle never compromise never follow. We lead the way blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat motivating and inspiring. Our love for what we do radiates through our food and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example protecting the planet and supporting local communities.
Interested Even if you dont meet all requirements wed like to hear from you. If you are motivated and hungry to learn we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages abilities gender identities sexual orientations races religions and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity diversity and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to set the standard and to be recognised for having the most inclusive culture in hospitality.
Join us and bring your unique perspective to our team.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
