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Waldorf Astoriais looking for aSenior Group Sales Managerto join this gorgeousAtlantaproperty!
Located in one of Atlantas most prestigious neighborhoods this 42-story tower has over 200 rooms (127 guest rooms plus residences) over 10000 square feet of meeting space and 3 food and beverage outlets.This includes the 3-meal restaurant bar and in-room dining.
In this role you will report directly to the Director of Sales & Marketing.
The ideal candidate for this position will manage and prospect for accounts as designated by the Director of Sales & Marketing to support the established sales goals for the hotel. This will require travel to assigned tradeshow outside appointments and management of various accounts.
What will I be doing
Responsible for booking NE Region Corporate SMERF and Association by assigned territory
Thoroughly get to know competitive marketplace
Proficient product knowledge of Waldorf Astoria Atlanta Buckhead
Review and discuss sales goals with Director of Sales & Marketing
Plan monthly site inspections and client trips and ongoing sales trips as required
Create and implement strategic prospecting plan and sales action plan for review
Actively participate orchestrate and initiate projects and meetings as required to achieve sales goals
Meet and exceed monthly quarterly and annual sales goals
Entertain potential and existing clientele to develop and maintain relationships
Establish and maintain visibility of Waldorf Astoria Atlanta with industry accounts
Methodically solicit potential clients for future business on an ongoing basis
Conduct outside sales calls and highly polished presentations to current and prospective clients
Collaborate with the operations team to ensure seamless service
Attend hotel and industry related functions and tradeshows
Represent and cross-sell Waldorf Astoria Group properties
Support Waldorf Astoria regional sales office and maintain relationship with the team
Entertain potential and existing clientele to develop and maintain relationships
Participation in annual budget and marketing plan
Participation in monthly forecasting and month end recaps
Plan and operate FAMiliarization visits for selected third-party meeting planner and end-user group clients.
Ability to take on additional tasks assigned by Director of Sales and Marketing
Perform any other reasonable duties as required by the Director of Sales & Marketing
EOE/AA/Disabled/Veterans
What are we looking for
Mandatory
Excellent communication skills in all aspects: verbal written and nonverbal
Professional and appropriate business appearance and presentation
3-5 years experience in a comparable Group Sales position in a luxury hotel operation.
Excellent knowledge of all aspects of Luxury market segments.
Flexible work hours to meet the demands of a 24-hour operation
Possess excellent organizational and administrative skills
Quality driven with a passion for excellence in guest service and satisfaction
Approachable open minded and fair
Must be able to work in a team and independently on occasions.
Fluent in English
Ability to sit and stand for extended periods of time.
Proficient in Microsoft Office software
Willingness and capacity to learn and apply new systems
Proficient in
Desirable
Experience with OnQ and GRO systems
Previous experience managing and/or coordinating the sales process preferably for a luxury property
Capability to use Excel to generate and interpret data reports on business volume from NE Region sales territory and individual sales progress reports
Capability to use PowerPoint beyond required presentation skills and proactively create compelling up to date presentations for the sales team and other hotel departments to use in operations
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
Hospitality - Were passionate about delivering exceptional guest experiences.
In addition we look for the demonstration of the following key attributes:
Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:
*Available benefits may vary depending upon property-specific terms and conditions of employment.
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Required Experience:
Manager
Full-Time