ISS Student Worker
ISS Student Worker
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Salary Not Disclosed
1 Vacancy
Job Description
Job Details
Description
Employer Address: Mount St. Joseph University 5701 Delhi Rd. Cincinnati OH 45233
Department: Campus Technology/Technology Infrastructure Services
Status: Non-Exempt
Supervisor Contact Information:
Hannah Kuderer UX Support & IT Solutions Developer
Pay: The Student Employee Pay Wage Policy can be found on myMount
Evaluation Period: Annual performance evaluations if the student works the entire academic year. If the student works one semester the performance evaluation will be completed after that semester
Purpose: ISS Student Workers are responsible for assisting students staff and faculty members with any technology needs. All ISS Student Workers are to assist patrons at the Help Desk and provide front-line assistance for the support of electronic classrooms and the delivery and support of media equipment.
Duties and Responsibilities:
- Answering calls and responding to basic inquiries.
- Handling basic media moves (e.g. putting and updating media requests)
- Familiarity with some campus locations and able to navigate to them as needed.
- Supporting classroom office and other technology under supervision.
- Assisting clients with campus directional questions.
- Knowing the basic locations of media items in the office and assisting with basic media storage tasks.
- Assisting with opening and closing the Help Desk
- Other duties as assigned.
Qualifications
Qualifications Skills and Requirements:
- Currently enrolled student at Mount St. Joseph University
- Initial knowledge of computing technology (laptop and tower computers) preferred.
- Willingness to learn new processes and techniques required for position.
- Demonstrate verbal communication skills required for interaction with Library Help Desk patrons.
- Work efficiently with others.
- Working under the pressure of deadlines.
- Open availability and willingness to work all shifts (early morning evenings and weekends) including breaks preferred.
- Interaction with employees students or other individuals on campus.
- Gather information clarify facts and details and coordinate work with other student workers staff and faculty members to ensure accurate media moves.
- Pushing/pulling equipment on carts bending carrying equipment upstairs familiarity with or technical aptitude to learn operation and support of media computer equipment and software.
To apply please complete application.
A review of resumes will begin immediately and continue until the position is filled.
Please click here to review the Universitys Non-Discrimination Policy.
Mount St. Joseph University is an Equal Opportunity Employer
Employment Type
Part-Time
