Associate Localisation Quality Manager
Associate Localisation Quality Manager
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Job Description
About Translated
Translated is a leading company in AI-enabled translation services. We are on a mission to allow everyone to understand and be understood in their own language.
Our success stems from a unique blend of the worlds #1 adaptive neural machine translation technology (IDC MarketScape 2022) the largest network of vetted native-speaking professional translators and top-ranked AI-enabled text audio and video translation tools (Gartner 2022).
By leveraging a seamless symbiosis of artificial intelligence and human creativity we design custom localization projects that were previously unthinkable helping more than 280000 clients grow their businesses worldwide.
We are looking for an Associate Localisation Quality Manager.
We are seeking an Associate Quality Manager who will support our Quality Managers on quality initiatives and work with translators for our top clients in the digital space.
We are offering an on site internship role for the duration of 6 months.
Key responsibilities
You will be supporting our team of Quality Managers in tasks related to:
- Linguist recruitment and selection for Translateds clients: you will support QMs in vetting potential profiles for new projects and clients as well as setting up and coordinating their testing.
- Linguist performance monitoring: you will use Translateds tools and data to monitor linguists undergoing a Trial Period on one or more accounts in order to provide feedback to QMs as well as being in direct contact with the linguists to boost engagement and motivation and provide feedback.
- Set up and execution of Quality Audits: you will set up and launch Quality Auditing projects in order to measure the delivered quality to one or more clients using Translateds software and spreadsheets.
- Support with administrative tasks: you will provide assistance in some admin tasks such as submitting payment requests for freelancers.
- Support and troubleshooting with linguists on client tool access issues: you will follow pre-established processes to provide support to linguists who have issues accessing tools and platforms provided by our clients.
Requirements
- Degree in Linguistics Translation Studies Language Studies or a related field is preferred.
- Understanding of translation localization or linguistic quality assurance.
- Familiarity with CAT (Computer-Assisted Translation) tools and other translation software.
- Strong organizational skills with the ability to handle multiple tasks and projects simultaneously.
- Proactive attitude with a willingness to learn and adapt quickly to new challenges.
- Excellent knowledge of English both spoken and written. Knowledge of a second language is a plus.
- Excellent computer and web skills required with a particular focus on G-suite and Google sheets.
- Excellent interpersonal and communication skills.
Headquarter (Rome - Italy)
Translated is hosted at Pi Campus a working environment immersed in nature where 5 luxury villas have been converted into functional offices to foster talent growth. Pi Campus is also a venture firm created by Translated to reinvest part of its profits into promising AI startups.
Benefits and Perks
- Gym
- Swimming Pool
- Kickboxing
- Water aerobics
- Fitness
- Pilates
- Table Tennis and Football table
- Kitchen and snacks
- Bonuses and incentives for employees who quit smoking ride a bicycle to work or adopt a child.
Learn more about our company: statement
At Translated we proudly embrace and celebrate each individuals unique qualities to our team regardless of race sexual orientation gender identity or any other differences. We recognize that these diverse perspectives empower us to overcome challenges foster innovation and drive excellence. As an inclusive and equal-opportunity employer we are committed to cultivating an environment where everyone feels welcome valued and supported to achieve their full potential.
Required Experience:
Junior IC
Employment Type
Intern
