GM Business Growth & Insights â Consumer
GM Business Growth & Insights â Consumer
Posted on :
24-07-2025
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1 Vacancy
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Job Description
About Paytm:
Paytm is Indias leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
Role Overview: As the GM/AVP Growth & Insights for Consumer Businesses you will be instrumental in shaping and executing the strategic roadmap for revenue generation across Paytms core UPI Mobile Recharges DTH and Utility Bill Payments platforms. This is a high-impact role requiring a blend of strategic foresight deep analytical rigor and a proven ability to translate insights into tangible business outcomes. You will own the strategic narrative for consumer acquisition engagement and monetization identify significant growth opportunities and drive cross-functional initiatives to enhance customer lifetime value and profitability.
Strategic Vision & Roadmap: Define and articulate the long-term consumer strategy for payments and other financial services identifying key growth levers market
Deep Consumer & Market Insights: Lead comprehensive analysis of consumer behavior payment trends competitive landscapes and regulatory changes. Leverage data to uncover unmet needs and strategic white spaces for monetization.
Product Incubation & Cross-Sell: Spearhead the identification evaluation and incubation of new cross-sell products and services including but not limited to lending insurance digital gold goal-based savings etc.
.Customer Cohorting: Develop and implement sophisticated customer cohorting and segmentation strategies using behavioral demographic and psychographic data. Drive the creation of hyper-personalized product recommendations and targeted offers to maximize conversion and engagement.
Go-to-Market Leadership: Oversee the strategic planning and successful execution of go-to-market initiatives for new monetization products and features ensuring strong alignment and collaboration across product engineering marketing and sales teams.
Innovation & Alternatives: Continuously explore emerging technologies business models (e.g. Open Banking Account Aggregator) and innovative alternatives to traditional monetization ensuring Paytm remains at the forefront of digital financial services.
Risk Compliance & Governance: Work closely with legal compliance and risk teams to ensure all strategic initiatives and new product launches adhere to regulatory frameworks and internal governance policies.
Cross-Functional Influence & Leadership: Act as a key thought leader and strategic advisor influencing product roadmaps business development efforts and overall organizational priorities to achieve monetization goals.
10-12 years of progressive experience with a mandatory strong blend of both top-tier consulting (e.g. Strategy Consulting Digital Transformation) and industry experience (e.g. FinTech Payments E-commerce Consumer Tech).
Proven track record in defining and executing large-scale monetization strategies for digital consumer products ideally within the payments or financial services sector.
Deep understanding of the Indian digital payments ecosystem (UPI wallets) digital lending insurance investments and related regulatory environments.
Exceptional strategic thinking and problem-solving abilities with a demonstrated capability to translate complex market dynamics and data into actionable high-impact strategies.
Strong analytical acumen proficient in data-driven decision-making customer segmentation and advanced leadership communication and interpersonal skills with a proven ability to influence collaborate and drive consensus across diverse functional teams and at all levels of the organization.
Why Join Paytm This is an unparalleled opportunity to lead strategic initiatives that will redefine consumer financial services in India. You will operate at the intersection of cutting-edge technology and massive consumer impact shaping the future of how millions manage their finances. If you are a strategic visionary with a passion for driving growth and innovation in the digital payments space we invite you to be a part of Paytms transformative journey.
Required Experience:
Director
Employment Type
Full Time
Key Skills
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