Dispatch Support- Hybrid/Remote
Dispatch Support- Hybrid/Remote
Posted on :
24-07-2025
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1 Vacancy
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Job Description
Summary
The Scheduler Assistant will join a dynamic team dedicated to ensuring that Elizabethtown Gas adheres to regulatory requirements and efficiently manages customer workload. This temporary position will provide vital administrative support to the team.
This is a hybrid role requiring 1 to 3 days on-site each week at the SJI Green Lane office. The position is initially a six-month contract with the potential for extension based on performance and business needs.
Shift: 8:00 AM to 4:30 PM EST
Requirements
- Ability to make outbound calls to customers and clearly communicate scheduling details.
- Experience handling EMERGENCY calls.
- The ability to remain calm clear and concise while addressing urgent customer concerns and providing necessary instructions in high-pressure situations.
- Capability to stay composed and focused during emergencies managing both personal stress and handling customer emotions effectively to provide reassurance and solutions.
- Ability to quickly assess emergency situations determine the best course of action and coordinate responses to resolve issues efficiently.
Employment Type
Full Time
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