Career Coach (Clackamas Works)

POSITION: Career Coach (Clackamas Works)

JOB CLASS/GRADE: Specialist 1/ Grade 8

WAGE: Starting at $48600 per year based on experience

FLSA; EEO; WC: Non-Exempt; Professional; 8864

LOCATIONS: WorkSource Clackamas 506 High St Oregon City OR 97045

Hybrid schedule

(Must be available for in person work 3 days in office or in the community)

FTE; FT/PT; STATUS: 1.0 FTE; Full-Time with Benefits; Regular

NUMBER OF POSITIONS: (1)

APPLY AT:

STATUS: Full-Time with Benefits

PROGRAM(S): Clackamas Works Program

SECTOR: Workforce Development

REQUIREMENTS: Must possess a valid drivers license verification of current auto- insurance

and have full use of an automobile during work hours.

This job announcement is intended to describe the general nature and level of work being performed in this job. This is not intended to be construed as an exhaustive list of all responsibilities duties and skills required.

Program Summary
With over 20 training and employment programs and 50 staff IRCOs Workforce Development Sector provides career coaching career services training and job placement assistance to youth and adults so that they gain living wages and become empowered through their careers.

Position Summary
The Clackamas Works ML3 NB4 Career Coach provides workforce development services to immigrants refugees English Language Learners and other community members living in Clackamas County. A significant percent of the caseload will be Spanish speaking. As an onsite partner of WorkSource Clackamas the Career Coach will have a presence at WorkSource and in Clackamas County 2-3 days per week to assist program participants in a variety of activities including the creation of an employment/career plan assistance with accessing WorkSource services placement into short term vocational training job search assistance and job placement. Additionally the Career Coach will provide wrap support services and/or tuition assistance and job retention services so that participants excel and advance within their jobs.

Essential Functions

• Provide workforce development case management to participants including client intake assessment Employment Plan development job search and placement work readiness and skill building activities to ensure successful path to self-sufficiency.
• Conduct outreach in the community to recruit individuals seeking workforceML5 NB6 services.
• Assist program participants in creating resumes cover letters and completing employment applications.
• Develop materials to assist clients in job search interviews and retaining employment.
• Provide ESL referrals as needed to improve English speaking skills and/or assist participants in entering vocational trainings leading to employment in high-demand industries.
• Consult with employers and conduct employer outreach to develop strategies for employee retention.
• Share and coordinate employment opportunities with IRCOs larger Workforce Development team.
• Strengthen and build new relationships with Clackamas Area employers who are interested in supporting and employing our participants.
• Utilize community resources to refer and engage participants in skill building activities.
• Regularly communicate with DHS case managers and other agencies on participants activities progress and challenges.
• Complete timely data entry and case notes in the I-Trac and WOMIS system and maintain electronic case files.
• Use cloud-based document management systems and Office 365 on a daily basis.
• Use Zoom Microsoft Teams and other meeting platforms to conduct virtual meetings with program participants IRCO staff and community partners.
• Travel throughout Clackamas County including rural areas to meet with participants employers and community partners.

Secondary Functions

• Attend training and meetings conducted as part of the Clackamas Workforce Partnership including sector-industry strategy planning and other partner meetings.
• Participate in departmental staff meetings training and committees that support the delivery of services to Clackamas County communities.
• Interact with staff in other IRCO programs and community partners and refer clients to these parties.
• Provide onsite job counseling to participants as well as occasional client transportation to and from job interviews training enrollments or other job/training related needs.
• Bilingual Spanish preferred

Education & Experience

• Some college required
• 1-2 years prior program case management career advising/coaching or related field
• Knowledge of Workforce Development and local business landscape
• Strong computer skills excel and related software applications.
• Must be detail oriented with experience in basic expense tracking

Physical Mental & Environmental Requirements

• Hybrid setting job (ability to work in person 2-3 days per week).
• Positions require some analysis of problems or decision-making ability.
• A well protected environment with minimal hazards or obstacles.
• Stable work schedule with no fluctuations.

Supervisory Responsibilities

Positions at this level do not supervise staff

What We Offer

IRCO is a very employee-friendly workplace and offers great benefit packages to our staff:

• Many flexible working arrangements and schedule
• Amazing opportunity to work with people who come from all over the world
• Work that helps your community
• 3 to 6 weeks of PTO per year
• 401k match of over 100% on first 5% immediate vesting
• 3% match for student loans or college savings
• 12 Paid Holidays and 1 Floating Holiday
• Medical & Dental insurance options with 90% coverage for employee AND Families no deductibles
• Employer Paid Life Short term and Long-term Disability Insurance
• Flexible spending accounts

Required Engagement

Engage fully in recommended professional development as well as other assigned or required training activities. This engagement can also include participation in optional activities that embrace IRCOs mission vision and values-based initiatives.

How To Apply

1. Complete the IRCO application in our Careers Portal: IRCO Application for Employment.
2. Upload your resume and cover letter addressing your qualifications for this position IRCO Careers.
3. For questions about this position please email

Please note that physical applications are accessible from IRCOs main office 10301 NE Glisan Portland OR 97220. Due to the high volume of applications received we will not be able to contact applicants or return calls regarding applications. Complete applications should include a cover letter resume and IRCO application.

IRCO is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any characteristics protected by law. We will make reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws.