Team Leader, Transportation Services

• Location: Dominos World Resource Center; 30 Frank Lloyd Wright Dr Ann Arbor MI 48105 (Remote Friday)
• Shift: Fulltime; Salary
• Job Posting Salary: Up to $87200 based on relevant experience and qualifications plus bonus

Dominos is looking for a detail-oriented and proactive Transportation Team Leader to join our dynamic Supply Chain team. In this role youll be at the center of our Logistics operationsensuring that every order from standard to expedited is executed efficiently and on time. Youll collaborate across teams manage carrier relationships support OS&D and play a critical role in ensuring seamless transportation execution across our network.

Transportation Responsibilities

• Order Management: Verify and audit incoming orders to ensure accurate entry into the Transportation Management System (TMS).
• Over Short and Damaged Support: Serve as intermediary to help resolve OS&D variances; including processing credits as necessary.
• Load Planning & Optimization: Process daily and weekly orders into efficient load plans using the TMS route guide to select the optimal mode and carrier.
• Tender Management: Secure carrier coverage manage spot freight when necessary and confirm tender acceptance with carriers.
• Route Execution (Track & Trace): Monitor shipment progress to ensure on-time pickup and delivery. Maintain real-time visibility and ensure timely carrier updates in the TMS.
• Exception Management: Identify and respond to in-transit exceptions. Communicate proactively with internal stakeholders and third parties to resolve issues and minimize disruptions.
• Expedite Management: Collaborate with inventory and supply chain teams to plan and execute time-critical shipments. Support internal users with emergency transportation requests and oversee 3PL performance for expedited freight.
• Appointment Scheduling Support: Facilitate resolution of scheduling conflicts between shippers carriers and supply chain centers.
• Rate & Accessorial Management: Maintain accurate rate records in the TMS including the assignment of accessorial charges as applicable.
• Reporting & KPI Monitoring: Generate and monitor reports to track transportation performance and key metrics.

Leadership Responsibilities

• Point of escalation for critical event management.
• Support operations that function in a 24/7 environment through scheduling of team members and on call support.
• Lead coach and supervise team members engaged in transportation functions.
• Monitor and direct the flow of work to appropriate team members.
• TMS Subject Matter Expert (SME): Act as a key resource for internal IT transformation initiatives related to the Delivery Hub and TMS functionality.
• Process Documentation & Auditing: Maintain accurate documentation of transportation processes and perform regular audits to ensure compliance and efficiency.

Qualifications :

• 3 years of experience in transportation scheduling planning brokerage dispatch or a related role.
• Bachelors degree in Supply Chain Management or a related field or an equivalent combination of education and experience.
• Supervisory experience is an asset.
• Strong understanding of transportation modes carrier networks freight rates regulations and industry best practices.
• Proven ability to manage high volumes of phone and email communication in a fast-paced deadline-driven environment.
• Hands-on experience with Transportation Management Systems (TMS) and Real-Time Transportation Visibility Platforms (RTTVP) such as e2Open OTM BlueYonder Manhattan FourKites or Project44.
• Ability to support 24/7 operations including time-sensitive expedite transportation needs.
• Excellent customer service organizational and interpersonal communication skills.
• Strong sense of urgency and ability to multitask effectively in a dynamic environment.
• Proficiency in Microsoft Office especially Excel is preferred.

Additional Information :

Benefits:

• Paid Holidays and Vacation 
• Medical Dental & Vision benefits that start on the first day of employment
• No-cost mental health support for employee and dependents
• Childcare tuition discounts
• No-cost fitness nutrition and wellness programs
• Fertility benefits
• Adoption assistance
• 401k matching contributions 
• 15% off the purchase price of stock 
• Company bonus 

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time