Inside Sales and Proposals Coordinator
Inside Sales and Proposals Coordinator
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Job Description
If youre seeking to become engaged in purposeful work that will have a far-reaching impact Eurofins Agroscience Services (EAS) provides the environment youre looking for. With more than 50 years experience in the crop protection industry EAS offers a unique portfolio of expertise providing extensive laboratory and field support across multiple industries including agrochemical biopesticide pharmaceutical biocide and fine chemical manufacturers.
When you join the EAS Group youll become part of a team that is focused on organization communication and attention to detail while providing support for scientific studies and business operations.
Job Duties:
- Review customer scope from BDM and consult with Scientific Advisors and operations staff to gather technical/scientific information required to accurately prepare study proposals/quotations and estimates in Customer Relationship Management (CRM) database.
- Work closely with Scientific Advisors operations staff and Subject Matter Experts (SMEs) to review draft proposals for accuracy and thoroughness before finalizing and submitting to BDM who will send to the client.
- Keep accurate and organized records to assist BDM in following up on client inquiries and proposals ensuring timely responses professional communication and client satisfaction.
- Generate Change Orders in CRM upon request from Study Directors and/or operations staff.
- Assist BDM in nurturing and developing leads and prospects within assigned industry via email telephone/video calls and on occasion visits to the client site or at conferences/trade shows.
- Actively work with BDMs and clients to optimize sales potential by understanding and responding to client needs and timelines. Propose creative solutions when appropriate.
- Serve as secondary contact between Eurofins and client when BDM is unavailable.
- Attend calls/video calls meetings and conferences to support business development and strengthen client relationships.
- Act as liaison between clients and Program Coordinators and/or Accounting to forecast future invoices and meet clients budgetary needs.
- Maintain current client information and contacts for assigned industry within CRM.
- Ensure smooth handoff of contracted work by promptly informing Operations Accounts Receivable and Administration teams with summarized study information. Inform client of Study Director/Director/Operations contact(s) for programs and schedule/participate in kick-off calls as necessary.
- Collaborate closely with Program Coordinators to provide test substance and timeline information for contracted work.
- Track sales activity in designated tools to meet Key Performance Indicator (KPIs) numbers of sales calls/meetings leads prospects opportunities wins/losses for assigned client base.
- Ensure adherence to applicable Standard Operating Procedures (SOPs) and contribute to the regular review and updating of commercial team SOPs and Price Catalog.
- Strive for continuous improvement in processes to drive efficiency and share best practices.
- Maintain files in an organized and thorough manner for internal use including using network drives SharePoint and Teams.
Qualifications :
Eurofins Agroscience Services is searching for an Inside Sales and Proposal Coordinator to support our Business Development team. Partnered with assigned Business Development Manager(s) (BDM) you will proactively build sustainable growth drive profitable revenue and foster ongoing client partnerships across the EAS group.
This is a remote position and can be located anywhere in the United States; preferance is given for candidates near Columbia MO. Please check out our video that highlights the important work that we do.
JOB QUALIFICATIONS:
Education and Experience:
Bachelors Degree and at least two years technical experience in a Contract Research Organization setting and/or biology or chemistry testing laboratory.
Specialized Knowledge Skills or Training:
Excellent organizational communication (written and verbal) and customer service skills required. Familiarity with analytical testing processes/services required. Knowledge of R&D or regulatory approval process preferred. Must be self-motivated and able to work independently and as part of a team.
Mathematical Skill:
Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals. Ability to apply concepts such as percentages ratios and proportions to practical solutions.
Reasoning Ability:
Strong ability to provide problem solving and critical thinking. Must be able to solve problems and present solutions. Able to deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret an extensive variety of technical instructions in mathematical diagram written oral or schedule form.
Computer Skills:
Proficient in Microsoft Office with particular skill in Excel Word Outlook and Adobe Acrobat required. Familiarity with PowerPoint SharePoint and Teams preferred. Experience in Microsoft D365 CRM preferred.
Attendance:
Regular and reliable attendance is a requirement of this position.
English Language and Language Skills:
Must be able to read write comprehend and speak English. Written documentation is legible and sufficiently fluent (in English) to be understood by others.
Ability to read and interpret documents such as study protocols standard operating procedures safety policies instrument operating and maintenance instructions and procedure manuals. Able to summarize data and results. Communicates verbally and in written format effectively with co-workers.
Additional Information :
Position is full-time Monday-Friday 8 a.m.-5 p.m. with overtime as needed. Candidates currently living within a commutable distance of Columbia MO are encouraged to apply.
What Its Like to Work Here:
Teamwork: experience what being a part of the Eurofins-EAG family feels like. Be inspired by your leaders be encouraged by your teammates and be supported in all parts of your journey while you work with us.
Learning & Development: take on career development programs and goal setting to create big possibilities for your career and life. Develop within the company; be mentored and grown as a leader.
Diversity & Authenticity: we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.
Benefits & Perks to Foster Work/Life Balance:
Medical Dental and Vision Coverage
401k Company Matching
Paid Time Off
Wellness Program
Education Assistance
and more!
If you enjoy being immersed in technology tackling problems head-on finding solutions through teamwork and taking pride in accomplishments join us today! To learn more please check out our video and explore our website USA Agroscience Services is a Disabled and Veteran Equal Employment Opportunity employer.
Eurofins USA Agroscience Services is a Disabled and Veteran Equal Employment Opportunity employer.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
